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  1. #1
    Join Date
    Dec 2007
    Location
    Cornwall, UK
    Posts
    58

    Unhappy Custom NameServer Issues for Resellers

    Hi everyone. I seem to be having some issues with custom nameservers on my Cpanel VPS.

    I've setup Custom nameservers for my resellers after getting some advice from WHT however no my resellers seem to be having DNS issues all of the time when using the custome nameservers.

    If a reseller uses our main Nameservers then everything seems to work fine, its just the custom ones that have issues.

    The custom name servers are setup as follows.

    Main Nameservers
    N1.Domainname.co.uk - IP XXX.XXX.XXX.XXX
    N2.Domainname.co.uk - IP XXX.XXX.XXX.XX2

    Custom Nameserver:
    DNS Zone added for
    NS1.RESELLERDOMAIN.COM - IP XXX.XXX.XXX.XX1
    NS2.RESELLERDOMAIN.COM - IP XXX.XXX.XXX.XX2
    DNS zones point to same IPs a Main Nameservers.

    Issues include problems with reg companies, Cron Jobs failing when looking for the server etc...

    Does anyone know where i could be going wrong?

    Thanks

  2. #2
    Join Date
    Jul 2001
    Location
    Troy, Missouri USA
    Posts
    1,299
    First make sure you have "Allow Sharing Nameserver Ips" checked in tweak settings and that the zone files all have the ns1 ns2 A records entered.

  3. #3
    Join Date
    Dec 2007
    Location
    Cornwall, UK
    Posts
    58
    Quote Originally Posted by sitekeeper View Post
    First make sure you have "Allow Sharing Nameserver Ips" checked in tweak settings and that the zone files all have the ns1 ns2 A records entered.
    Hi, Yes the Share Nameserer ips setting is ticked and all DNS zones have both NS1 and NS1 a Records.

    Thanks

    John

  4. #4
    Join Date
    Jul 2001
    Location
    Troy, Missouri USA
    Posts
    1,299
    Post the ns1 & ns2 names or PM me them and maybe I can figure out something.

  5. #5
    Join Date
    Dec 2007
    Location
    Cornwall, UK
    Posts
    58
    Thanks sitekeeper, I have PM'ed you with the details.

    John

  6. #6
    Join Date
    Jul 2001
    Location
    Troy, Missouri USA
    Posts
    1,299
    I see the issue and sent it to you.

    Bob

  7. #7
    Join Date
    Dec 2007
    Location
    Cornwall, UK
    Posts
    58
    Thanks for all of your help bob.

    John

  8. #8
    hi can you share the solutions avec us please ?

  9. #9
    Join Date
    Dec 2007
    Location
    Cornwall, UK
    Posts
    58
    Hi Evoworld. The problem I had was caused by the nameserver IP's not matching the servers DNS & A Records, I.E the Nameserver was setup for 1 IP but the Servers DNS and A Records were pointing to another IP. This was caused by comms error between myself and my provider when the server was first set up.

    Hope this is of some help.

    John

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