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  1. #1
    Join Date
    May 2005
    Location
    Mumbai, India
    Posts
    549

    httpd down after updating all plesk domains

    Hi

    I got a plesk server upgraded from Plesk 7.5.4 on Fedora Core 2 to Plesk 8.2.1 on Fedora Core 7. All sites were working fine.

    I wanted to enable php, python, cgi, perl & ssh for all domains, and I did this for all in SSH.
    Code:
    /usr/local/psa/bin/domain.sh --update "domain.com" -ip "xx.xx.xx.xx" -php true -cgi true -perl true -python true -ssl true -webstat true
    Now all sites are down. Apache is down and Im unable to restart it. Tried :
    Code:
    [[email protected] username]# service httpd start
    Starting httpd:                                            [FAILED]
    [[email protected] username]# service httpd restart
    Stopping httpd:                                            [FAILED]
    Starting httpd:                                            [FAILED]
    [[email protected] username]# service httpd --full-restart
    Stopping httpd:                                            [FAILED]
    Starting httpd:                                            [FAILED]
    [[email protected] username]#
    Code:
    [[email protected] username]# httpd -e DEBUG
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module auth_basic_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module auth_digest_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authn_file_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authn_alias_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authn_anon_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authn_dbm_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authn_default_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authz_host_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authz_user_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authz_owner_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authz_groupfile_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authz_dbm_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authz_default_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module ldap_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module authnz_ldap_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module include_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module log_config_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module logio_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module env_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module ext_filter_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module mime_magic_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module expires_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module deflate_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module headers_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module usertrack_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module setenvif_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module mime_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module dav_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module status_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module autoindex_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module info_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module dav_fs_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module vhost_alias_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module negotiation_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module dir_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module actions_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module speling_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module userdir_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module alias_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module rewrite_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module proxy_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module proxy_balancer_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module proxy_ftp_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module proxy_http_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module proxy_connect_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module cache_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module suexec_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module disk_cache_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module file_cache_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module mem_cache_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module cgi_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module mysql_auth_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module perl_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module php5_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module proxy_ajp_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module python_module
    [Fri Jan 25 02:35:33 2008] [debug] mod_so.c(246): loaded module ssl_module
    [[email protected] username]#
    [[email protected] username]# service httpd configtest
    Syntax OK
    [[email protected] username]#
    Any idea what may wrong ?

    Thanks

  2. #2
    Join Date
    Apr 2007
    Location
    Melbourne, Australia
    Posts
    410
    What's it have to say in /var/log/messages ?

  3. #3
    Join Date
    May 2005
    Location
    Mumbai, India
    Posts
    549
    I just found out that this is a ditto of the exact problem I posted long ago here.
    This time, number of domains is only 400 - so its not crossing the 500 limit.

    I guess it has to do with SSL. Not the certificate or anything, because, the SSL files seem to exist. But Im still not sure if this is related to it as mentioned previously.

  4. #4
    You need to check /var/httpd/logs/error_log file for any exactly error messages. Also try to track the issue by starting apache service this way:

    # sh -x /etc/init.d/httpd start
    Best regards,
    AdminForces

  5. #5
    Join Date
    May 2005
    Location
    Mumbai, India
    Posts
    549
    The last couple of lines in /var/httpd/logs/error_log were the same as before
    Unable to open logs
    I checked - all log files are writable by root.

  6. #6

    Lightbulb

    Dear anjanesh,

    I think i have the answer to your question

    Just do the following

    1. Log in to the server shell.
    2. Issue the command:
    # mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e "replace into misc (param,val) values ('apache_pipelog', 'true');"

    3. Rebuild Apache configuration:
    # $PRODUCT_ROOT_D/admin/sbin/websrvmng -v -a
    $PRODUCT_ROOT_D default is /usr/local/psa

    good luck and let us know if u solved your problem.

    @Daniel

  7. #7
    Join Date
    May 2005
    Location
    Mumbai, India
    Posts
    549
    What exactly does #2 do ?

  8. #8
    Inserts a value in mysql 'psa' database . this value is read by #3 , Plesk`s Apache reconfigurator. I don't know if it compiles it from scratch or is just changing the config file. but i belive that is the second thing.
    so , it worked ?

  9. #9
    Join Date
    May 2005
    Location
    Mumbai, India
    Posts
    549
    so , it worked ? Havent tried it out because the server is currently live.
    But does it try to restart apache from a failed one ?

  10. #10

    *

    yes , in my case i found httpd running after issuing the commands without any other interventions

    but you can do

    service httpd status
    to check if httpd is running

    and

    service httpd start
    to attempt starting it

    or better, to restart the whole plesk suite of services issue the following commands :

    service psa stopall
    service psa startall
    service psa restart
    go on, try it, it will work, 98 % sure

    @Daniel

  11. #11
    You can find details here http://kb.swsoft.com/en/2066

    Quote Originally Posted by anjanesh View Post
    What exactly does #2 do ?
    Best regards,
    AdminForces

  12. #12
    Quote Originally Posted by AdminForces View Post
    You can find details here
    And where does it say what #2 is doing ?

  13. #13
    Join Date
    Sep 2003
    Location
    Washington, USA
    Posts
    3,219
    Try running this command to identify the exact point of failure:

    strace -f REPLACETHISWITHAPACHESTARTCOMMAND
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  14. #14
    Point #2 just enables Piped Logs feature. That's all . Some details about this feature described in article. If you need more information about it I'm sure you can get it in Internet. For example, here http://httpd.apache.org/docs/1.3/logs.html#piped

    Quote Originally Posted by daniel32768 View Post
    And where does it say what #2 is doing ?
    Best regards,
    AdminForces

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