I requested a refund based on the fact that I've only been a customer since Tuesday and my server was inaccessible until Wednesday (setup) was then down Friday (router problems) was up Saturday but then was back down Sunday (PP&L problems). My response?
"A single phase is out on one of our five electrical feeds...the newest one.
Two of the three phases in the system are functioning, so it is a rather odd circumstance. The problem is on the power company's side, between their transformer and entry to our facility. This is affecting about 10% of our clients only. PPL (power company) and our electrical technicians are currently working on the issue, and they tell us it will be resolved shortly. "
Originally posted by BKM Can you tell me one yourself?
Any server that has a downtime of 5 hours is not worth staying!
That is my personal opinion!
(My server just went down for 10 hours 2 days ago so now I'm leaving)
I'm not sure about that. Powersurge had, what, a 6 hour downtime, yet most people here would still say they're a place to consider going with. If Burst/Nocster keep having big downtimes (maybe even if they just have one or two more) then maybe it's time to say they suck. But as of yet, I still think they're good.