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WebHostASP - Very Bad Experience

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  #1  
Old
New Member
 
Join Date: Jan 2008
Location: Delhi
Posts: 3

WebHostASP - Very Bad Experience


I signed up for personal power account on 2nd Jan 2008 vide Subscription#S-05145332LJ525041P
i had signed up for personal power program for which i paid 83.40$ but they send me a personal basic account.
i made request to cancell the account and refund of money on Thu, 17 Jan 2008 02:35:33 -0800 (PST) but till date there is no reply.

on the home page they commit 30 days money back gurantee. but on cancellation they donot reply of emails sent by their clients.



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  #2  
Old
Newbie
 
Join Date: Jun 2005
Posts: 20
Have you tried calling them on the phone to talk to them about it? That usually speeds things up.

  #3  
Old
New Member
 
Join Date: Jan 2008
Location: Delhi
Posts: 3
No phone # on contact us page

They have not given any phone no. on contact us page or in any mail sent to me regarding activation of account

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  #4  
Old
Newbie
 
Join Date: Jun 2005
Posts: 20
I just saw their website, with no phone listed, which sucks . I hope it gets sorted out for you, or maybe someone from webhostasp reads this forum and helps you out, if not you might have to do a chargeback soon, or open a PayPal dispute, depending on how you paid.

  #5  
Old
Junior Guru Wannabe
 
Join Date: Aug 2004
Location: United Kingdom
Posts: 65
when will people learn to not do business with sites that don't have a phone number or contact us page?

no phone number = amateur
no contact page = amateur

how many warning signs do people need?

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Andy Moore
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  #6  
Old
Newbie
 
Join Date: Jan 2008
Posts: 5
me too

I have account with them for about 1 year and all year nothing but trouble. These days they cancelled my account for reason that my account has expired. Actually expires on 03.2008 almost 4 days im trying to get the stuff at beggining. My advice dont host with them. They respond on mails app. 12hours and they are not fixing the problem probably you are going to wait another 12h

  #7  
Old
Disabled
 
Join Date: Jul 2006
Location: USA, EU, UK, CA, AUS
Posts: 1,798
They have a contact page:

http://webhostasp.com/contact_us.php

Does sound like they are attracting the cheaper side of the market though.

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