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  1. #1
    Join Date
    Oct 2004
    Location
    Oneida, NY
    Posts
    2,842

    Thumbs up LicensePal Review

    I've had my Kayako license with LicensePal for the past 3 months. Previously, I had my WHMCS license with them and my ClientExec license before buying a reseller from CE directly.

    I have have absolutely nothing but good things to say about them. Upon submitting my order, my license was setup promptly. Any questions I have are quickly answered when I bug Jay on MSN. All in all, it's a great company to deal with.

    Best part is: I get an amazing discount for the same software

    If you're in the need for software (ClientExec, WHMCS, or Kayako), go with LicensePal - http://www.licensepal.com - you won't regret it!

    PS: Mods, not exactly sure how to verify I'm a customer - let me know if you've got some way
    Nick Hudson - Prevail Host LLC - http://www.prevail.host/
    Premium Quality cPanel Hosting Services - CloudLinux, LiteSpeed & SSD
    WHMControl - Secure Your Server Logins & Automate Password Changes

  2. #2
    Join Date
    Apr 2004
    Location
    Singapore
    Posts
    1,506
    I have been hearing good things about them. I refer a few of my client before and they are happy with their services so far
    tanfwc
    Singapore Managed Colocation
    Singapore BGP Announcement

  3. #3
    I purchased Kayako and WHMCS from this website. Fast set up, no major issues and support tickets where answered within 30 mins.

    Fantastic! Fully recommended.

  4. #4
    Join Date
    Dec 2005
    Location
    England, UK
    Posts
    630
    Thanks for the feedback! Glad to see you're enjoying the service.
    SupportPal - Smart self-hosted help desk software
    Supporting multiple channels, including Twitter and Facebook. WHMCS integration available.
    LicensePal - Discounted popular web hosting software licenses
    cPanel, InterWorx, SolusVM, CloudLinux, Blesta, Softaculous, Installatron, and much more!

  5. #5
    Join Date
    May 2006
    Location
    NJ, USA
    Posts
    6,456
    I've always had instant activation in the past, now about an hour later, still nothing.

    Anyone else noticing slowdown?
    simplywww: directadmin and cpanel hosting that will rock your socks
    Need some work done in a datacenter in the NYC area? NYC Remote Hands can do it.

    Follow my "deals" Twitter for hardware specials.. @dougysdeals

  6. #6
    Join Date
    Jan 2002
    Location
    Toronto, Canada
    Posts
    11,059
    Quote Originally Posted by Dougy View Post
    I've always had instant activation in the past, now about an hour later, still nothing.

    Anyone else noticing slowdown?
    An hour (or more) on a weekend is not unreasonable. Give them a chance to approve the order. I'm sure Jay will take care of you in short order.

    Vito
    DemoDemo.com - Flash tutorials since 2002
    DemoWolf.com - 5,300+ Flash tutorials for hosting companies, incl. Voice tutorials

  7. #7
    Join Date
    Oct 2004
    Location
    Oneida, NY
    Posts
    2,842
    Quote Originally Posted by vito View Post
    An hour (or more) on a weekend is not unreasonable. Give them a chance to approve the order. I'm sure Jay will take care of you in short order.

    Vito
    Wow - it's simply amazing what people expect these days.
    Nick Hudson - Prevail Host LLC - http://www.prevail.host/
    Premium Quality cPanel Hosting Services - CloudLinux, LiteSpeed & SSD
    WHMControl - Secure Your Server Logins & Automate Password Changes

  8. #8
    Join Date
    Dec 2007
    Location
    Brexit Island
    Posts
    2,821
    Hey,

    I can agree with you, License Pal is simply amazing. Support is great, activation is fast and they offer the products we need most. I do think they need other sales/support staff, I always bump in to Jay. It would be nice to bump in to someone else every once in a while.

  9. #9
    Join Date
    Dec 2005
    Location
    England, UK
    Posts
    630
    Quote Originally Posted by Dougy View Post
    Anyone else noticing slowdown?
    I need sleep I wish the activation was instant but for the timebeing, at least, it's manual.
    SupportPal - Smart self-hosted help desk software
    Supporting multiple channels, including Twitter and Facebook. WHMCS integration available.
    LicensePal - Discounted popular web hosting software licenses
    cPanel, InterWorx, SolusVM, CloudLinux, Blesta, Softaculous, Installatron, and much more!

  10. #10
    Join Date
    Jul 2007
    Location
    Does it matter?
    Posts
    146
    I'd Say LicensePal Is a Good Company. I've been Dealing with WHMCS licenses with them. They're Kind eneough Especially Jay. He's been very nice.

    Cheers!

  11. #11
    Join Date
    Jul 2007
    Location
    Online
    Posts
    53
    I have been with LP since July and they did the integration of 2 sites for me and I hold a license with them and recommended them to one of my friends as well.

    They are truly recommended for the products/services they offer.
    And we became three!

  12. #12
    Join Date
    Oct 2004
    Location
    Here @ WHT
    Posts
    1,354
    Quote Originally Posted by Lpal-Jay View Post
    Thanks for the feedback! Glad to see you're enjoying the service.
    I've come across your site more than once on this forum. However, I find that it never opens for me.
    One Ring to rule them all, One Ring to find them, One Ring to bring them all and in the darkness bind them

  13. #13
    well im quite pleased with everything so far and help been great fast setup and overall are too their word on support and sales. very highly recommended by webhostingtalk.com as a reseller with a good reputation by far.

  14. #14
    Join Date
    May 2006
    Location
    NJ, USA
    Posts
    6,456
    Quote Originally Posted by Lpal-Jay View Post
    I need sleep I wish the activation was instant but for the timebeing, at least, it's manual.
    It's cool, it's just usually within 5 minutes

    Just wondering if anything had come up. It's all good.
    simplywww: directadmin and cpanel hosting that will rock your socks
    Need some work done in a datacenter in the NYC area? NYC Remote Hands can do it.

    Follow my "deals" Twitter for hardware specials.. @dougysdeals

  15. #15
    Join Date
    Apr 2007
    Location
    New York
    Posts
    422
    Thanks for the Great review. I have been looking into this company

  16. #16
    Join Date
    Feb 2005
    Location
    India
    Posts
    1,048
    So whats better - CE or another They sell alot but what should I buy..i Use CE...but do you suggest any other better...Do they offer transfers for CE clients...and is LicensePal's pricing really good compared to normal pricing?

  17. #17
    Join Date
    Sep 2003
    Location
    Washington, USA
    Posts
    3,219
    Quote Originally Posted by Dougy View Post
    It's cool, it's just usually within 5 minutes

    Just wondering if anything had come up. It's all good.
    5 minutes with manual activation? Wow Jay, do you just stare at your new orders inbox all day?
    SHAW NETWORKS Simple. Professional. Reliable. Web Hosting Done Right.
    Low Cost & Award-Winning: cPanel Reseller Plans 24/7/365 Live Technical Support
    Website: www.shawnetworks.com Fast Response E-mail: sales @ shawnetworks.com
    Sick of downtime? Fed up with excuses? Drop your host! Switch to Shaw Networks.

  18. #18
    Join Date
    Feb 2005
    Location
    United Kingdom
    Posts
    3,104
    I have purchased the ClientExec from licensepal.com - no problems, quick & highly recommended.
    Low Cost Storage VPS plans at webprovps.com
    VPS Price Match Guarantee on: All our range of DDOS protected XEN HVM VPS
    == Contact us for any online solution development or managed / unmanaged vps hosting ==

  19. #19
    Join Date
    Dec 2005
    Location
    England, UK
    Posts
    630
    Cheers for all the feedback!
    Quote Originally Posted by Shaw Networks View Post
    5 minutes with manual activation? Wow Jay, do you just stare at your new orders inbox all day?
    Customers always come first I don't know where I'd be without live email notification.
    SupportPal - Smart self-hosted help desk software
    Supporting multiple channels, including Twitter and Facebook. WHMCS integration available.
    LicensePal - Discounted popular web hosting software licenses
    cPanel, InterWorx, SolusVM, CloudLinux, Blesta, Softaculous, Installatron, and much more!

  20. #20
    Join Date
    Sep 2002
    Location
    Top Secret
    Posts
    11,687
    I've got to throw in my 0.02 here as well:
    When looking (again) at kayako, I went through LicensePal, and, I've got to say, things went MUCH smoother (and faster) than going through kayako directly.

    That's not saying there wasn't problems, because, there always is, and problems shoudl ALWAYS be expected with new orders. Jay got the problems resolved, and because of them gave me a month's credit free. THAT'S service!

    Last weekend, my WHMCS license (through WHMCS, not Licensepal) was incorrectly disabled (something about paypal not passing info back). Jay offered to hook me up with one till I got my stuff straight. Unfortunately, I'd just missed him , but still. Out of nowhere, he offered, though he wasn't required to.

    Jay & LicensePal, great people. Keep up the good work!
    WHMCS Guru - WHMCS addons, management, support and more.
    WHMCS Notifications Extended - Add slack, hipchat, SMS, pushover to WHMCS !!
    Always looking for Linux, WHMCS, Support Desk work. PM for details

  21. #21
    Join Date
    Apr 2007
    Location
    New York
    Posts
    422
    I prefer WHMCS. It does cost a little more when you are selling in small quantities, but i prefer it much better than CE.
    Quote Originally Posted by fremont View Post
    So whats better - CE or another They sell alot but what should I buy..i Use CE...but do you suggest any other better...Do they offer transfers for CE clients...and is LicensePal's pricing really good compared to normal pricing?

  22. #22
    I recently became a customer of LicensePal and was very pleased with their service. I purchased a WHMCS license for my Hosting Company as they were a lot cheaper than buying directly from WHMCS. The setup was quick and the support was quite helpful.

    I found other sites using WHMCS which was integrated into their sites. I asked Jay if he could do this integration within a very tight schedule due to my management requiring the website finished and I am glad to say Jay created and uploaded the template well within the timeframe.
    Last edited by chrisebewdley; 02-13-2008 at 06:36 PM.

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