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Old 01-23-2008, 05:00 PM
webbydesigns webbydesigns is offline
Join Date: Sep 2007
Posts: 8

Question regarding site access

Hey guys, I'm hoping you can help with an issue I'm having with one of my client accounts.

Basically, my client is not able to access any of his sites on my reseller server from his home system. He can, however, access them from his work computer. I've never heard of this before. Any ideas what might be causing it? The sites have been up and running for several months. Thanks!

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Old 01-23-2008, 05:14 PM
JayNL JayNL is offline
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Join Date: Aug 2005
Location: The Netherlands
Posts: 3,276
That's probably an issue with DNS from his ISP. Ask him or her to use OpenDNS, which is probably faster as well.

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1) pay for it. 2) don't ask for gold when you pay nickles. 3) get real.

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Old 01-23-2008, 07:34 PM
markjut markjut is offline
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Join Date: Aug 2003
Posts: 2,734
Could be your server's firewall blocking his IP address from home. You might want to check that if you haven't already.

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Old 01-23-2008, 08:27 PM
TonyB TonyB is offline
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Join Date: Aug 2004
Location: Canada
Posts: 3,312
Generally speaking this is a result of the server blocking the IP. Most times this happens due to login failures through SSH, FTP or whatever the server is setup to block after x amount of failures.

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Old 01-23-2008, 10:36 PM
bobitza bobitza is offline
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Join Date: Apr 2006
Location: Canada
Posts: 169
What is the error your client is getting?

404? 403?


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