While I am not at liberty to give you an exact sum I will tell you that the upfront costs of PEM are substantial.
But, in it's nature its a very different beast tthe han say hsphere.
Swsoft will sit down with you, make a business case with you and make a project with you. The startup costs are meant to cover the costs related to the business case, planning and implementation as well as acceptance tests and possible redoing some thing if they do not adhere to the contract and the agreed upon functionality.
After the setup costs are taken out of the equation its licensing is lease based and fairly fair if you have a medium to large clientbase. If you have less than 3 - 5000 clients or do not have a budget and a plan to reach that userbase you should be looking at other platforms.
PEM is simply not designed for people running just a few servers.
You can grow business with hosted mail and messaging through ejadspm extensions. I spoke with their CEO and says they are developing Plesk alternate too .
Hope this helps.
Any price can be justified as reasonable when you're dealing with your customers and billing them.
Let's just start with this question... what's their pricing for this eJadSPM?
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It's only slightly cheaper for starting off compared to the HSPc pricing I recieved (if you take everything into account - equivalent licenses, training, SUS etc...), but, as you scale up it does work out cheaper.
eJadSPM Enterprise Edition pricing I received (after negotiation) is $250 + $25/mo and 6 months free SSA (software upgrtades + tech support). Their sales person is very flexible with pricing and that's because I believe due to their new entry. I think early adopters will get better deal! Companies usually tighten their policies as they grow.
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Short Answer: They cost more, but your product will run very well and is backed by a great organization.
One thing to note here: the value that HSP brings with it for the cost. HSP is backed by a dedicated Implementation Team who's sole purpose is to assist hosts as they are setting up the software and growing their business.
In the past, we used several different hosting platforms (that were cheaper) but we have had better results with HSP due to the continuing support and technical backing we've received from SwSoft.