Win10 Server on HiVeloctiy has been down for the past four (4) hours this afternoon. And all that Tech Support can tell me is that they are running a diagnostics on it. First they told me it would be up in probably 15 minutes and now they are saying 2 more hours.
Finally, after over 11 hours, our sites are back up. However HiV acknowledges that there are still issues lingering, and that they continue to work on a permanent solution. They have been working on these "lingering issues" for well over 2 years now. After 5 years of being a paying customer of theirs...I think it is finally time to move on to a new solution. Little to no communication from HiV is the killer. If they only did a better job of communicating what they are doing and fix things quicker then I could live with it. But I guess that is too much to ask of them.
Seems like I spoke too soon. Our sites are down once again today. Down for 40 minutes so far! I still have no idea what is going on. Sooooo here we go again. I wonder how long we'll be down this time????