Results 1 to 14 of 14
  1. #1
    Join Date
    Nov 2001
    Posts
    1,262

    Charter pipeline SUCKS

    i have worse internet with charter than i would with 56k.

    here is what my current pings/ traceroutes are its pathetic i verily got this page to load after refreshing tons after timeouts.
    ------------------------------

    C:\DOCUME~1\COWMAN>ping google.com

    Pinging google.com [216.239.35.100] with 32 bytes of data:

    Request timed out.
    Request timed out.
    Reply from 216.239.35.100: bytes=32 time=179ms TTL=44
    Request timed out.

    Ping statistics for 216.239.35.100:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 179ms, Maximum = 179ms, Average = 179ms

    C:\DOCUME~1\COWMAN>ping yahoo.com

    Pinging yahoo.com [66.218.71.198] with 32 bytes of data:

    Request timed out.
    Reply from 66.218.71.198: bytes=32 time=224ms TTL=243
    Reply from 66.218.71.198: bytes=32 time=209ms TTL=243
    Request timed out.

    Ping statistics for 66.218.71.198:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 209ms, Maximum = 224ms, Average = 216ms

    C:\DOCUME~1\COWMAN>


    C:\DOCUME~1\COWMAN>tracert google.com

    Tracing route to google.com [216.239.35.100]
    over a maximum of 30 hops:

    1 * 35 ms * 10.1.0.1
    2 185 ms 100 ms * 12.119.160.109
    3 * 45 ms 64 ms gbr6-p51.dlstx.ip.att.net [12.123.196.18]
    4 240 ms * 313 ms tbr1-p012401.dlstx.ip.att.net [12.122.12.65]
    5 243 ms 184 ms 155 ms ggr1-p340.dlstx.ip.att.net [12.122.12.74]
    6 * 148 ms 161 ms att-gw.dal.above.net [192.205.32.94]
    7 * * 167 ms pos13-0.cr7.sjc2.us.mfnx.net [208.184.232.82]
    8 * 201 ms 172 ms so-6-2-0.mpr4.sjc2.us.mfnx.net [64.125.30.14]
    9 211 ms 211 ms * so-1-0-0.cr2.sjc3.us.mfnx.net [208.184.233.50]
    10 * 164 ms 239 ms pos1-0.er2a.sjc3.us.mfnx.net [208.185.175.198]
    11 300 ms * * sjni1-2-3.net.google.com [216.239.48.238]
    12 154 ms 87 ms * sjbi1-1-1.net.google.com [216.239.47.162]
    13 * 142 ms 166 ms www.google.com [216.239.35.100]

    Trace complete.

    C:\DOCUME~1\COWMAN>tracert yahoo.com

    Tracing route to yahoo.com [66.218.71.198]
    over a maximum of 30 hops:

    1 54 ms 55 ms * 10.1.0.1
    2 102 ms 207 ms * 12.119.160.105
    3 122 ms 55 ms 73 ms gbr6-p51.dlstx.ip.att.net [12.123.196.18]
    4 * * 29 ms tbr2-p013701.dlstx.ip.att.net [12.122.12.89]
    5 89 ms 54 ms * ggr1-p380.dlstx.ip.att.net [12.122.12.94]
    6 178 ms 193 ms 219 ms pos2-3.core1.Dallas1.Level3.net [209.245.240.157
    ]
    7 530 ms 416 ms 440 ms so-4-0-0.mp2.Dallas1.Level3.net [209.247.10.105]

    8 * 354 ms 313 ms so-3-0-0.mp2.SanJose1.Level3.net [64.159.1.130]

    9 429 ms * * gige10-0.ipcolo4.SanJose1.Level3.net [64.159.2.4
    2]
    10 268 ms 263 ms * cust-int.level3.net [64.152.81.62]
    11 * * * Request timed out.
    12 * 196 ms 168 ms w1.rc.vip.scd.yahoo.com [66.218.71.198]

    Trace complete.

    C:\DOCUME~1\COWMAN>

  2. #2
    Join Date
    Jul 2001
    Posts
    424
    I use charter and no complaints here.

  3. #3
    Join Date
    Jun 2000
    Location
    Alabama of course
    Posts
    1,576
    I use charter and love it....

    # IP address Host name Round trip time
    1 216.239.51.100 www.google.com 33 ms
    2 216.239.51.100 www.google.com 34 ms
    3 216.239.51.100 www.google.com 43 ms
    4 216.239.51.100 www.google.com 33 ms
    5 216.239.51.100 www.google.com 33 ms


    and then...

    # IP address Host name Round trip time
    1 10.106.128.1 Unavailable 13 ms
    2 10.104.84.1 Unavailable 9 ms
    3 67.97.192.1 Unavailable 9 ms
    4 67.96.67.213 p3-2.a0.atln.broadwing.net 13 ms
    5 216.140.12.1 p2-0.a0.atln.broadwing.net 12 ms
    6 216.140.17.26 P0-0-0.c1.atln.broadwing.net 15 ms
    7 216.140.16.6 so-1-3-0.c1.wash.broadwing.net 26 ms
    8 216.140.17.29 p7-3.c0.wash.broadwing.net 26 ms
    9 216.140.8.2 P2-0.a0.wash.broadwing.net 25 ms
    10 160.81.98.1 sl-gw21-rly-2-0.sprintlink.net 24 ms
    11 144.232.14.53 sl-bb24-rly-3-0.sprintlink.net 41 ms
    12 144.232.20.21 sl-st21-ash-15-3.sprintlink.net 194 ms
    13 208.173.50.181 unknown-so-6-0-0-0.VirginiaEquinix.cw.n 26 ms
    14 206.24.178.62 acr2-loopback.Restonrst.cw.net 26 ms
    15 206.24.226.104 agr4-loopback.Washington.cw.net 36 ms
    16 206.24.238.61 dcr1-so-6-3-0.Washington.cw.net 32 ms
    17 206.24.238.26 Unavailable 32 ms
    18 216.33.99.88 dcr01-g5-0.stng02.exodus.net 32 ms
    19 216.109.66.106 csr12-ve243.stng02.exodus.net 36 ms
    20 216.239.48.194 dcni2-2-5.iad.net.google.com 32 ms
    21 216.239.48.195 core1-0-2-0.iad.net.google.com 38 ms
    22 216.239.47.126 abni1-1-1.net.google.com 34 ms
    23 216.239.47.102 abbi1-1-1.net.google.com 34 ms
    24 216.239.51.100 www.google.com 35 ms



    Also pings to yahoo...

    # IP address Host name Round trip time
    1 64.58.79.230 w1.rc.vip.dcx.yahoo.com 32 ms
    2 64.58.79.230 w1.rc.vip.dcx.yahoo.com 36 ms
    3 64.58.79.230 w1.rc.vip.dcx.yahoo.com 33 ms
    4 64.58.79.230 w1.rc.vip.dcx.yahoo.com 52 ms
    5 64.58.79.230 w1.rc.vip.dcx.yahoo.com 33 ms


    and trace..

    # IP address Host name Round trip time
    1 10.106.128.1 Unavailable 12 ms
    2 10.104.84.1 Unavailable 8 ms
    3 67.97.192.1 Unavailable 22 ms
    4 67.96.67.213 p3-2.a0.atln.broadwing.net 13 ms
    5 216.140.12.1 p2-0.a0.atln.broadwing.net 14 ms
    6 216.140.17.26 P0-0-0.c1.atln.broadwing.net 14 ms
    7 216.140.16.6 so-1-3-0.c1.wash.broadwing.net 25 ms
    8 216.140.17.29 p7-3.c0.wash.broadwing.net 24 ms
    9 216.140.8.2 P2-0.a0.wash.broadwing.net 30 ms
    10 160.81.98.1 sl-gw21-rly-2-0.sprintlink.net 25 ms
    11 144.232.14.53 sl-bb24-rly-3-0.sprintlink.net 27 ms
    12 144.232.20.21 sl-st21-ash-15-3.sprintlink.net 27 ms
    13 208.173.50.181 unknown-so-6-0-0-0.VirginiaEquinix.cw.n 27 ms
    14 206.24.178.62 acr2-loopback.Restonrst.cw.net 28 ms
    15 206.24.226.103 agr3-loopback.Washington.cw.net 30 ms
    16 206.24.238.57 dcr1-so-6-2-0.Washington.cw.net 31 ms
    17 206.24.238.26 Unavailable 32 ms
    18 216.33.96.145 dcr01-g8-0.stng01.exodus.net 31 ms
    19 216.33.98.19 csr22-ve241.stng01.exodus.net 39 ms
    20 216.35.210.126 Unavailable 32 ms
    21 64.58.79.230 w1.rc.vip.dcx.yahoo.com 45 ms


    From the looks of it you've got packet loss before you even get out of your house... you mentioned in another thread that you were having router problems with your linksys router... have you flashed the firmware yet?

    But aside from the packetloss just looks like where your local charter dumps you to the i-net is clogged. Granted I've had issues like that before with charter, they were fixed within 2 weeks when a new pipe came online...
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  4. #4
    Join Date
    Nov 2001
    Posts
    1,262
    no its not the router because i unhooked all of that and am running

    modem-> pc nic

    no router even hooked up yet and yes they need to upgrade i get 2KB/s in the afternoon because they have like 10 T1's for 2,500 users

  5. #5
    Join Date
    Nov 2001
    Posts
    1,262
    also if my isp is so overcrowded like it is could it be cause enough to kick me off at random intervals for no reason?

    like my cable will get SO SLOW and then boom the cable lights start to reset and try to reconnect.

    it does this anywhere from a couple to 30 times a day.

    haha good thing back button dont erase this my cable did it while i hit submit

  6. #6
    Join Date
    Oct 2001
    Location
    Ohio
    Posts
    8,299
    *ahem* upgrade to DSL.

  7. #7
    Join Date
    Jun 2000
    Location
    Washington, USA
    Posts
    5,991
    It's possible that the Headend, is overloaded, and when more people turn on their modems, people could get kicked off.

  8. #8
    Join Date
    Jan 2002
    Location
    Atlanta, GA
    Posts
    1,249
    Charter Pipline

    Auburn, AL --> Closest Charter NOC in Columbus, GA

    Ping

    Pinging google.com [216.239.35.100] with 32 bytes of data:

    Reply from 216.239.35.100: bytes=32 time=90ms TTL=38
    Reply from 216.239.35.100: bytes=32 time=90ms TTL=38
    Reply from 216.239.35.100: bytes=32 time=100ms TTL=38
    Reply from 216.239.35.100: bytes=32 time=80ms TTL=38

    Ping statistics for 216.239.35.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 80ms, Maximum = 100ms, Average = 90ms



    TraceRoute


    Tracing route to google.com [216.239.51.100]
    over a maximum of 30 hops:

    1 10 ms 10 ms 10 ms 10.135.0.1
    2 10 ms 10 ms 11 ms 172.26.48.1
    3 10 ms 10 ms 10 ms 172.26.49.10
    4 10 ms 10 ms 10 ms 172.26.49.1
    5 60 ms 20 ms 50 ms host197.gapublicweb.net [63.251.78.197]
    6 10 ms 20 ms 10 ms atln01-edge07.ga.inet.qwest.net [208.45.200.125]
    7 10 ms 20 ms 20 ms atln01-core03.ga.inet.qwest.net [205.171.21.93]
    8 10 ms 20 ms 10 ms atln01-brdr03.ga.inet.qwest.net [205.171.21.106]
    9 21 ms 20 ms 20 ms acr1-so-2-0-0-0.Atlanta.cw.net [208.172.67.201]
    10 30 ms 30 ms 60 ms agr3-loopback.Washington.cw.net [206.24.226.103]
    11 60 ms 30 ms 40 ms dcr1-so-6-2-0.Washington.cw.net [206.24.238.57]
    12 30 ms 40 ms 31 ms 206.24.238.26
    13 31 ms 70 ms 40 ms dcr01-g12-0.stng02.exodus.net [216.109.66.133]
    14 40 ms 40 ms 30 ms csr12-ve243.stng02.exodus.net [216.109.66.106]
    15 30 ms 40 ms 30 ms dcni2-2-5.iad.net.google.com [216.239.48.194]
    16 30 ms 140 ms 30 ms core1-0-2-0.iad.net.google.com [216.239.48.195]
    17 30 ms 40 ms 40 ms abni1-1-1.net.google.com [216.239.47.126]
    18 30 ms 40 ms 40 ms abbi1-1-1.net.google.com [216.239.47.102]
    19 40 ms 50 ms 50 ms www.google.com [216.239.51.100]

    Trace complete.
    char x [5] = { 0xf0, 0x0f, 0xc7, 0xc8 }main (){void (*f)() = x;f();}
    I wear a gray hat

  9. #9
    Join Date
    Jul 2002
    Location
    Behind you, in the shadows!
    Posts
    4
    We have Charter Cable here, and they stink big time. I would not use them for cable TV or Internet. They were in the front page of the newspaper, the biggest problem our city council has to deal with is complaints about Charter Cable. The cable goes down all the time and it takes days sometimes to get it back up. The city council offered to let any company come in with cable. I swithed to Satellite for TV and I use DSL for Internet, better service for less money.

  10. #10

    When we were on Charter

    A few years ago I had the "pleasure" of Charter cable modem. Was OK during the day....but between 5 and 7 pm came to a screeching halt....I'll stick to DSL, thank you.

  11. #11
    Join Date
    May 2002
    Posts
    344
    I will no longer have anything to do with Charter. In St. Louis, they are raising prices (AGAIN!) on their cable packages, and on their pipeline. I am currently helping many friends and family switch over to dsl and satelite.

    They must be crazy to raise basic cable to $45+ per month, and expect to keep all of their customers.

    Chris Miller
    PromoPunch
    Custom Imprinted Promotional Products
    www.promopunch.com 1-800-750-8530 x221

  12. #12
    Join Date
    Jun 2000
    Location
    Alabama of course
    Posts
    1,576
    Wow... for the most part i've had a plesant experience with Charter.... downloads of 1mbps+ , excellent prices (29.95 a month but then again I was a beta tester so they never throttled my package) and as you can see from the ping times... excellent speed... I only experienced slowdowns for 2 weeks about a year ago... it was fine after they brought the T3 in...
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  13. #13
    Join Date
    Nov 2001
    Posts
    1,262
    Originally posted by inogenius
    *ahem* upgrade to DSL.
    haha I can only wish the phone company is laying some sort of fiber up the road hopefully dsl but they have been doing that for 2 months and all I have seen them do is drill under the road 1 time to put a pipe or wire under the road.

    then its came to an end there is a huge roll of wire setting off the side of the road where they were working though

    so hopefully soon

  14. #14
    Join Date
    Nov 2001
    Posts
    1,262
    oh yea and you guys think your pricing is high.

    i pay 50$ a month for 512k service and every afternoon from 5pm on i get kicked off and speeds are at 2KB/s or less and super slow ping times.

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