the site is cimcodenver (dot) com. Basically, no one in my office knows a thing about web-sites except me and no one can even tell me who we're paying hosting fees to. The site recently went down (showing a 'great success' apache/cpanel page now) and I'm having a helluva time tracking down who our hoster is.
A whois search says vynamics has the site through their nameservers however vynamics claims they're only hosting our email and not our website.
Anyhow, I'm now awaiting contact from the other 2 companies listed on a more in-depth whois report(first company is Corporate Colocation, maybe they can tell me who's servers the IP is pointing to and other is P4Host) and P4Host's phone number on the frontpage of their website is actually disconnected.
Basically, I've run out of leads and am not sure where to go next. Any suggestions/help?
Well I got through to a P4Host support person on their live chat and he (she?) at first believed that they were hosting the domain however they didn't have any account information on hand for our domain. They said the IP was from them but obviously the nameservers were with Vynamics. They wanted me to change the IP addresses of the name servers to them for our domain through Network Solutions (something I'm not about to do for fear of something going wrong with our email system). Overall, I think I thoroughly confused them with our situation because they ended up not knowing what to do next.
Anyhow I have always thought our hosting was through Vynamics (since they host our Microsoft exchange mail system and other things) but they seem pretty adamant that they're not the one's hosting. I will try and grill them again, though.
I am definitely running out of ideas here.
Oh ya and they also said they're not sure why it forwarded to vnpages.net
Last edited by Whosmyhoster; 01-16-2008 at 05:07 PM.
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So a gal from Corporate Colocation says the cimcodenver IP is pointed to P4Host and a P4Host support guy ('Kevin) got back late last night and said they might have deleted the site due to no payment. I also talked to the web design firm who worked on the site about a year ago and they said they were a reselling co-host for P4Host and it was likely that the site never got transferred fully to Vynamics like it was supposed to.
Anyhow I am now going in the direction of getting a new hoster for the company and luckily I saved all (or most) of the main files from the website to my desktop so hopefully I can just do a simple upload of all these files once the new host is up. Luckily we do also still have the Network Solutions login what-not for the domain so that shouldn't be too hard to complete. I'm just now worried about these site files on my computer working correctly on the new host.
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As already said, you should probably take the opportunity to switch hosts to someone more reliable and use the new company to host your email too.
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