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  1. #1
    Join Date
    Oct 2005
    Location
    The Ville
    Posts
    225

    9 Month Review of Surpass Hosting

    I have been with Surpass for 9 months now. I have their Bronze plan now after I started with the Silver plan for around 3 months.

    Early on the server I was on had a rough time. I would say the first few months there were times of slow downs, sites going down and what not. Since those early months I have not had a single down time or slow down from this server.

    Whatever they did to fix the issue worked.

    The community over there is very helpful and informative. Their CS is solid and answers questions on a reasonable time.

    Billing is solid with no errors since I have been with them.

    Overall I am very pleased with them and I have not had to open a trouble ticket now for I believe 6 months or more.

    If your looking for a active community on the boards that will offer you help within a hour of posting, or looking for plans that are big yet reasonable in the pocket book, or CS that is very solid this is your place.

    Thanks

    Sites Hosted:

    www.thesauk.com
    www.matthewsauk.com
    My Portfolio: www.matthewsauk.com

  2. #2
    Join Date
    Oct 2005
    Location
    The Ville
    Posts
    225
    not sure why I can't edit my thread, used to be able to back in the day.

    But their url is: http://surpasshosting.com/
    My Portfolio: www.matthewsauk.com

  3. #3
    Join Date
    Apr 2007
    Posts
    577
    Glad to hear you've had a great exp. with surpass.
    Hope you continue to have a good ride with em.

  4. #4
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    Overall I am very pleased with them and I have not had to open a trouble ticket now for I believe 6 months or more.
    I can definitely see why you're pleased. I hope they'll be there for you when you need them though.

    Thank you for taking the time to write this review.

  5. #5
    We had moved to Surpasshosting from Hostdime about six months ago. They are same company. But their solutions are different. We glad both of them, too. Because most times their support is very fast and friendly. Uptime of the servers are good. The prices and solutions are great. I recommend them everyone.
    DomainCart - Domain and Hosting Shopping Cart with Integrated Bootstrap Hosting Template.
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  6. #6
    Join Date
    Sep 2007
    Posts
    436
    4 mount i`m on suprass and i can say they are the BEST. NOT A SINGLE DOWN TIME

  7. #7
    Join Date
    Oct 2004
    Location
    Here @ WHT
    Posts
    1,354
    Thanks for sharing your experience.
    One Ring to rule them all, One Ring to find them, One Ring to bring them all and in the darkness bind them

  8. #8
    Join Date
    May 2006
    Location
    The PitLane
    Posts
    2,874
    Quote Originally Posted by Mikey this way! View Post
    Thanks for sharing your experience.
    Ditto, we like Happy Bunnies here - -
    _____________________________________________________________
    - There are many types of Marmalade -

  9. #9
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    NOT A SINGLE DOWN TIME
    How are you monitoring it?

  10. #10
    Join Date
    Sep 2007
    Posts
    436
    Quote Originally Posted by ldcdc View Post
    How are you monitoring it?
    Multi Ping Software

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