They are really not to blame with the outtages that have been happening lately.
Burst.net has been having continued packet loss issues and covergent has also been having DDoS attacks. though i guess if you were on shared could be your unpleasant opinion. for my unmanaged services things have been fine.
We did experience a outage in which we notified all clients via email. We do apologize for the inconvience but this outage was completely out of our hands.
It would be nice if you reveal who you are before making such acusations towards our firm. We provide quality support and quality products for all of our clients. Please refrain from posting things and refuse to share your experience as a whole with Geek Rack.
As of right now all operations have resumed as normal. If any clients fine there server to be offline, or unresponsive please feel free to open a support ticket in our helpdesk area.
Sorry for the double post, but i took a moment to review the gentlemens post and visited his signature link.
This is a shared hosting client that was affected by a server move. His account did have issues being moved in which cPanel was contacted and the error was corrected and their account restored. Furthermore he was also issued credit for his outage time as well.
Any additional info needed please shoot us a email.