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  1. #1

    IncognitoNetworks... [[[billing issue]]]

    SINCE OCTOBER 2007 I HAVE REPETEADLY AND clearly INFORMED INCOGNITONETWORKS -now apparently owned by SPRINTSERVE-
    THAT I NO LONGER WANT ANY HOSTING/RESELLER SERVICE
    AND TRIED TO TERMINATE MY ACCOUNT WITH THEM...

    GUESS WHAT....

    They are still charging my credit card ... TWO months now...

    PLEASE AVOID THIS PEOPLE...
    i have enough trouble with them for all of us...

  2. #2
    Join Date
    Jun 2005
    Location
    New York
    Posts
    2,882
    I'd recommend contacting your credit card company about this - they can stop future charges and perhaps even get your money back.
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  3. #3
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    They are still charging my credit card ... TWO months now...
    Ask your bank for assistance (they can refuse further charges from them), and do keep records of all your communication with the host. You may need them now or in the future.

  4. #4
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,911
    My best advice to give you todo is a charge back for the previous month. I am not sure if you'll be able to get the first month back but you can try asking your bank.

  5. #5
    Join Date
    Dec 2007
    Location
    Newark
    Posts
    22
    You always just call the card comp and tell them to stop it. Chargebacka can take 6 weeks or more. Also, I guess it is not through paypal? If so, cancel the payments in your paypal account.

  6. #6
    No cry no gain....

    Finally I received mail from SPRINTSERVE... guest this forum ROCKS!!! : - account terminated and 2-months cashback (yet to see on my credit card - i'm in Lima-Peru).

    Finally this ordeal is over..

    Thank you all

  7. #7
    Join Date
    Aug 2007
    Posts
    6,882
    Ahh glad to see that you have got it sorted out. But too bad that it took two months and you had to post it in public to get their attention.

    Good luck.
    iHubNet Ltd - Premium Hosting Solutions 4 ALL
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    Matt A.

  8. #8
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913

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