Partner has signed up with Platinum Server Management based on some recommendation here. So far so good, hope that keep going well in the long run. Saving us ton of headache from arguing with my server provider which support should come free from them.
PSM is all system admins there, I never had a problem with any request whether it was something simple (usually my stupid mistake lol) or a really big problem. They do kernel upgrades and system restores for me anytime I need.