If Dixiesys is, then your statement is fine. But with most reseller programs (and I imagine Dixiesys's as well), you, as the reseller, provide the first line of support. You clients aren't even supposed to be able to contact Dixiesys. (After all, the reason reseller programs are cheaper is because the host doesn't have to support all the acocunts it hosts).
My point is: unless whoever signs up with you is receiving support directly from Dixiesys, your statement is inaccurate.
i really don't care if people sign up w/ this plan know that i got the reseller from dixiesys. they can contact dixiesys directly for all support. off-course, if they need my help, i be glad to help out. but i do see your points though. maybe i work thing out as thing move along.
Well, are you offering the hostings from a dixiesys reseller plan?
If so, you are the direct line of support. While you personally may receive "Unbeatable Dixiesys Tech Support," your clients won't.
Of course, I can't be sure if Dixiesys is willing to help support your client. The industrial standard is that you get a reseller program, so you support your own clients, and Dixiesys in turns support you.
First of all, don't get me wrong. I am not trying to ruin your offer. But as you say, if you are the first line of support, then your statement of "Unbeatable Dixiesys Tech Support" would be inaccurate.
Might want to edit the original post to take out Dixiesys and just leave it as "Unbeatable Tech Support."