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  1. #1
    Join Date
    Sep 2004
    Location
    USA
    Posts
    877

    InterServer.net NJ/NY Colocation Review

    Hello Everyone,

    Summary
    I just wanted to create a quick post here letting everyone know that we've been with InterServer.net for about 7 months now and everything has been wonderful. The datacenter is beautiful, the support team is brilliant, uptime is fantastic, and the prices are quite a steal.

    Datacenter
    I personally drove our server to InterServer up in Secaucus back in May '07. It was quite a trip as they are so close to New York and we are located in South Jersey. When I arrived, I rolled down my window and asked the gentlemen who was walking inside if I was at the right place. He replied "Yes this is Interserver are you Richard?". To my surprise, I hadn't been there but a few seconds and was already speaking to the owner (whom I'd been communicating with through tickets prior to coming up). He quickly brought me into their NEW datacenter so that I could put our beast of a server on the rack and get it back online. As soon as I had it up, he had a KVM cart rolled over and was already working on getting things setup. The server was back online in less than 15 minutes of me walking in the door. While he worked, I observed the new facility. It's large, clean, and cool -- perfect combination. Because I had to get going, I couldn't stay for a tour of their other datacenter but I'm sure that it was equally as nice.

    Support Team
    On a number of occasions I have needed help getting hardware worked on as well as some software tweaks. John & team have always been very quick to resolve my tickets. They are very professional and fast regardless of whether I'm dealing with them through their helpdesk or the telephone. Whenever I call they are very nice and helpful and I really feel that they care about their customers.

    Uptime
    In all the time I've been with them their network has been just about FLAWLESS. There has been maybe one outage which didn't last long at all, which was a huge change of pace from my previous provider (Burst.net) who would have frequent and long-lasting outages. Aside from that one minor hiccup in the 7 month period, the network is always EXTREMELY fast. I love the way their network is setup and it has very intelligent routing. Whenever there is the slightest network congestion, their routers re-route traffic so that everything stays smooth. Because they share a lot of premium New York bandwidth, I feel that InterServer is a GREAT alternative to expensive colo providers like Voxel where you could spend a small fortune because they're in New York.

    Bottom line: If you're looking for NY/NJ colocation or even just a dedicated server in that area, I highly recommend InterServer.

  2. #2
    Join Date
    Jan 2003
    Location
    UK
    Posts
    131
    did they give you a discount for saying that?

  3. #3
    Join Date
    Sep 2004
    Location
    USA
    Posts
    877
    Quote Originally Posted by PipeTen View Post
    did they give you a discount for saying that?
    No actually, some people choose to post good reviews simply because they are very satisfied with a company and want to encourage others to use them. Part of being a good forum member is making yourself useful to the community. That means if you have the time to share a good/bad review -- you do it. Simple as that. Maybe, some day, if you try hard enough.. you too can be useful.

  4. #4
    Join Date
    Jan 2003
    Location
    UK
    Posts
    131

  5. #5
    Join Date
    Jun 2007
    Posts
    188
    Quote Originally Posted by PipeTen View Post
    It had to be asked.
    I found your manner both unprofessional and downright rude. What suggested to you that he received compensation for his refiew? Nothing? And the company he owns has their site is hosted at an Interserver IP?

    I'm not sure what caused you to make your posts; to me, however, it seems either motivated by the desire to promote your services or by your petty desire to raise your post count. I sincerely hope for the sake of your customers it is the first one; wasting time raising your post count would be a horrible use of your customers' money.

  6. #6
    They seem to be good!
    I know it's useless but it would be cool to have a datacenter "tour" on their website

    EDIT: OH sorry I just found it...My bad....
    Last edited by psyker; 01-09-2008 at 12:38 AM.

  7. #7
    Join Date
    Jan 2003
    Location
    UK
    Posts
    131
    Quote Originally Posted by scapeish View Post
    What suggested to you that he received compensation for his refiew?
    Involved in Internet Marketing, *** kissing review with zero negativity (which is indeed rare with even the best colo providers), generally smacks of a press release than an honest review... Need I go on? I agree that the first post was hasty and the OP correctly put me in my place in his reply.

    Quote Originally Posted by scapeish View Post
    And the company he owns has their site is hosted at an Interserver IP?
    That makes zero difference either way, the OP doesn't state what exactly is being hosted with said company.


    Quote Originally Posted by scapeish View Post
    I'm not sure what caused you to make your posts; to me, however, it seems either motivated by the desire to promote your services or by your petty desire to raise your post count.
    It's neither. I decided to-do some additional forum posts aside to my usual IRC activity (see london.whtirc.net #wht). WHT is not a target market for us, in the 4.5 years we've been visiting these forums before your account registration we've tended to ignore the BS posts without question.

  8. #8
    Join Date
    Jun 2007
    Posts
    188
    Quote Originally Posted by PipeTen View Post
    Involved in Internet Marketing, *** kissing review with zero negativity (which is indeed rare with even the best colo providers), generally smacks of a press release than an honest review... Need I go on? I agree that the first post was hasty and the OP correctly put me in my place in his reply.
    Perhaps you missed that he noted that they had a network blip, albeit brief.

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