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  1. #1

    cpu overload warning mail from cpanel

    Hello Every body,
    from last week i am continously getting warning mail form cpanel cpu watch that my cpu got overloaded as like follows,

    IMPORTANT: Do not ignore this email.
    This is cPanel cpuwatch on!
    While processing, the cpu has been
    maxed out for more than a 6 hour period. The current load/uptime line on the server at the time of
    this email is
    19:05:10 up 143 days, 20:38, 0 users, load average: 1.11, 0.69, 0.63
    You should check the server to see why the load is so high and take
    steps to lower the load. If you want stats to continue to run even with a high load; Edit
    /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run
    /usr/local/cpanel/startup afterwards to pickup the changes).

    I searched on load average and found that average load for 1 cpu is 2 and default value is 5 to 10.but here i am getting mail for 1.11 itself.I changed the value of threshold of load average in stat and logs of tweak setting to 4.but no also i am getting more than 4 mails for average load i.e 1.23 also
    I am totally confused of what is going on......
    My questions are:
    1)what is the criteria cpanel is checking for sending cpu-watch warning mail?
    2)i am getting nothing more than rsync and exim at the time of overload(while using TOP command).So why now only i am getting warning mail?
    what is the cause of this problem?

    I was getting idea from internet to create account without stat/ log analyse function .But not sure how will it work and afraid of doing this.......

    Please help me to get rid of this problem ....... Thanks in advance....


  2. #2
    Join Date
    Apr 2005
    You have to check the file /var/cpanel/cpanel.config to see the default settings usign which cpanel send this mail.

    Alter the same to troubleshoot your current problem
    Sam - Expertise in Windows/Linux server support, IaaS and PaaS Management - Custom Software Development
    Email: exec @ | Skype: unni_active

  3. #3
    Check in tweak settings ->

    The load average that will cause the server status to appear red Hyper-V SSD VPS USA London Singapore
    Reseller Hosting Cpanel PURE SSD CloudLinux Softaculous
    Windows Reseller Asp.NET 4.5 MSSQL 2012 SmarterMail Enterprise

  4. #4

    I have changed the both but nothing helps me....When i change tweak settings-> average load to 4,i am not getting red upto 4 but i am getting warning mail for avearage load of 2 itself.

  5. #5
    Join Date
    Oct 2004
    Kerala, India
    Quote Originally Posted by cpanelfanatic View Post
    If you want stats to continue to run even with a high load; Edit
    /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run
    /usr/local/cpanel/startup afterwards to pickup the changes).

    Do the above.
    David |
    Affordable Server Management Solutions sales AT cliffsupport DOT com
    CliffWebManager | Access WHM from iPhone and Android

  6. #6
    I have changed that /var/cpanel/cpanel.config to 5.Eventhough i am getting warning mails.....

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