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  1. #1

    please help.. it's urgent.

    Apache won't start for some reason. I ran /scripts/easyapache, and still nothing. I haven't changed anything that I know of, possibly suexec. But I've tried starting it with suexec enabled and disabled. This is what shows up in error_log
    -------------------------------------------------------------------------
    [Thu Aug 8 21:50:24 2002] [warn] pid file /usr/local/apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run?
    [Thu Aug 8 21:50:24 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    [Thu Aug 8 21:50:24 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    [Thu Aug 8 21:50:24 2002] [notice] Apache/1.3.26 (Unix) FrontPage/5.0.2.2510 mod_ssl/2.8.9 OpenSSL/0.9.6b configured -- resuming normal operations
    [Thu Aug 8 21:50:24 2002] [notice] Accept mutex: sysvsem (Default: sysvsem)
    [Thu Aug 8 21:50:24 2002] [alert] Child 14562 returned a Fatal error...
    Apache is exiting!
    [Thu Aug 8 21:50:24 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    [Thu Aug 8 21:50:24 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    [Thu Aug 8 21:50:24 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    [Thu Aug 8 21:50:29 2002] [warn] pid file /usr/local/apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run?
    [Thu Aug 8 21:50:30 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    [Thu Aug 8 21:50:30 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    [Thu Aug 8 21:50:30 2002] [notice] Apache/1.3.26 (Unix) FrontPage/5.0.2.2510 mod_ssl/2.8.9 OpenSSL/0.9.6b configured -- resuming normal operations
    [Thu Aug 8 21:50:30 2002] [notice] Accept mutex: sysvsem (Default: sysvsem)
    [Thu Aug 8 21:50:30 2002] [alert] Child 14585 returned a Fatal error...
    Apache is exiting!
    [Thu Aug 8 21:50:30 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    [Thu Aug 8 21:50:30 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    [Thu Aug 8 21:50:30 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    --------------------------------------------------------------------------

    Can anyone please help me get this working. I don't know how to fix it.. I've already ran apachectl, and all it says is SYNTAX OK

    Thanks.

  2. #2
    Join Date
    Sep 2001
    Location
    Madras
    Posts
    738
    Hi Jason,

    apachectl is only to test the syntax of your httpd.conf file

    to try and see if any httpd processes are running type

    ps auxwww | grep httpd

    and see the result.

    If you are trying to upgrade apache through CPanel, you can try

    /scripts/updatenow

    followed by

    /scripts/upcp

    If you still cant start httpd, just download the 1.3.26 tarball into /tmp and do a default install to keep the show going

    hope it helps

    Balaji
    Offering Managed Servers - for an exclusive clientèle who value uptime, caring support and superior technology.

  3. #3
    ok.. thanks.. ill try updating those.. but whats a default 1.3.26 tarball? Apache? will that work, or cause problems with cpanel/whm?

  4. #4
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,764
    Jason run httpd configtest

  5. #5
    I already have, i said in first post.. Just show this



    [~]# /etc/rc.d/init.d/httpd configtest
    Syntax OK

  6. #6
    Join Date
    Sep 2001
    Location
    Madras
    Posts
    738
    Jason,

    By 1.3.26 tarball I mean apache_1.3.26.tar.gz from

    http://www.apache.org/dist/httpd/

    If you download the tar ball into /tmp or some other working directory and

    tar -xzvf apache_1.3.26.tar.gz

    it will explode everything into a folder

    apache_1.3.26

    then

    cd apache_1.3.26

    make
    make install clean

    will install the default

    It is better than no webserver at all and is a temporary fix
    Offering Managed Servers - for an exclusive clientèle who value uptime, caring support and superior technology.

  7. #7
    Join Date
    Aug 2001
    Location
    Matrix
    Posts
    2,469
    [Thu Aug 8 21:50:24 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
    [Thu Aug 8 21:50:24 2002] [alert] (2)No such file or directory: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive

    -------------------------

    as you posted above i guess there is some user permission problem. Check weather all apache files and directories have proper user names and permissions.

    Also you can download buildapache.sea from layer1.cpanel.net and install it manually with this command

    sh buildapache.sea

    then select advanced option and select the modules

    this may fix the problem ..
    CPHosting - Web Hosting Experts Since 1998.
    United States | Europe | Singapore | Australia
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  8. #8
    yea, ive reinstalled buildapache like 3 times like that.. still no luck.. I don't know why any permissions on apache files would have been changed.. But ill try to i guess look at permissions somehow.. I wouldn't even know what apache files need what permissions or whatever though..

  9. #9
    Join Date
    Sep 2001
    Location
    Madras
    Posts
    738
    Jason

    have you tried the updatenow followed by upcp?
    Offering Managed Servers - for an exclusive clientèle who value uptime, caring support and superior technology.

  10. #10
    Yea, no luck

  11. #11
    I'm scared to redo apache with the base apache config.. I think it might screw up the server even more.. I e-mailed site5, the people i buy my cpanel license through. Hopefully they can login and work some magic. I wonder how long it will take considering the time.. I also e-mailed cpanel using there online form.. Maybe that will help to..

  12. #12
    Join Date
    May 2001
    Location
    Dayton, Ohio
    Posts
    4,910
    The syntax of your config is right, but I think there is something set wrong, check all the user directives...
    -Mat

  13. #13
    Join Date
    Nov 2001
    Posts
    47
    Hi,

    i recently had a similar problem on a server.
    I commented the additional apache modules and finally found out, that 1 module (can't remember which, though) was interfering with 2 other modules.
    ...might be worth a try.

  14. #14
    Thanks Duncan, I'll give it a shot.. Prohacker, I dont mean to sound like an idiot here, but how would I go about checking user directives? Where are they and what would I be looking for?

    Thanks

  15. #15
    Join Date
    May 2001
    Location
    Dayton, Ohio
    Posts
    4,910
    Originally posted by jasonX
    Thanks Duncan, I'll give it a shot.. Prohacker, I dont mean to sound like an idiot here, but how would I go about checking user directives? Where are they and what would I be looking for?

    Thanks
    Not a stupid question...

    In the httpd.conf, there are lines like User username

    If you have suExec, then they are in every vhost directive...

    If not, its only in one part...

    If you need some extra help, you can pm me for instant messaging details and I'll try to help more.. i'll be up for a couple more hours if you need it...

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