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Old 12-26-2007, 01:16 PM
seybold seybold is offline
Join Date: Dec 2007
Posts: 8

Ecommerce Customer Service

Hello Fellow Forum Members

Just a quick question. I would like some info on a good ECommerce company based strickly on customer service availibility and support. Rates and tech info I already have but I've since learned that I would rather pay a little higher price for better customer service when it comes to anything related to computers. LOL

Phone support vs- forum support and so on.

Thank you so VERY much for any info.

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Old 12-27-2007, 09:29 AM
wbpro wbpro is offline
I'm Back!
Join Date: Jan 2003
Location: Orlando FL
Posts: 1,342
Hi Seybold,

Are you looking for a company to develop your ecommerce website? or only to support it?

Jorge Campos | WBpro
Web Building Professionals

Old 12-27-2007, 10:26 AM
seybold seybold is offline
Join Date: Dec 2007
Posts: 8
both! LOL I just want it to work and I want good customer service. I run an NPO that is growing faster than I can keep up with so I don't have alot of time to deal with this time of stuff but I've had terrible like with web designers and so forth so I've being doing alot of the interent stuff myself. Really, I just want to write the check and know I can pick up the phone and issues will get resolved. LOL

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Old 01-01-2008, 05:34 PM
A1WebServer A1WebServer is offline
Junior Guru Wannabe
Join Date: May 2001
Posts: 38
Hi Seybold,

What type of ecommerce site do you have? Do you use a shopping cart or buy now buttons?

If the ecommerce component isn't too sophisticated, you won't need an ecommerce specialist, really, just a good web development company-which should be easier to find.

Larry Dozier
A1 Web Server


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