12-20-2007, 09:44 PM
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the ground beneath my feet
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Join Date: Feb 2006
Posts: 1,108
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2.5 year review with 1&1
Support: -65535/10 - Replies for simple questions "can I add an AAAA record" - took at least 48 hours, half the time with an answer completely unrelated to question; absolutely disgusting, worst support I have ever seen, etc,etc (but never really had an outage, or anything, so didn't have to use support much)
Speed: 10/10 - Got at least 4.8MB/s
Uptime: 9.8/10 - hyperspin says 99.93% uptime in past year
Assorted notes: No SSH access on lower plans, the SSH that they DO offer can barely compile anything and is crippled and useless to me.
mod_rewrite is screwed up also, no support reply except "we support it fully"
Reported domain is about 1.8 years old, I've had 2 previous domains there that expired.
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semi-retired
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12-20-2007, 09:46 PM
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Disabled
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Join Date: Dec 2002
Location: chica go go
Posts: 11,858
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What kind of mod_rewrite trouble are you having?
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12-20-2007, 09:47 PM
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the ground beneath my feet
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Join Date: Feb 2006
Posts: 1,108
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RewriteEngine on
RewriteRule ^/index.php www2/index.php [R=301,L]
Works perfect on dreamhost, 1and1 just errors out randomly or doesn't even take rewrite into consideration
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semi-retired
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12-20-2007, 09:49 PM
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Disabled
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Join Date: Dec 2002
Location: chica go go
Posts: 11,858
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try
RewriteRule ^/index.php$ www2/index.php [R=301,L]
Does that work?
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12-20-2007, 09:49 PM
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the ground beneath my feet
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Join Date: Feb 2006
Posts: 1,108
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it's not even reading any rewrite rules; just giving me the /index.php
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semi-retired
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12-20-2007, 09:52 PM
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Disabled
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Join Date: Dec 2002
Location: chica go go
Posts: 11,858
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Actually, scratch that last message, try this:
echo "RewriteRule ^index.php$ /woot/index.php [R=301,L]" >> .htaccess
Also, I assume you've declared RewriteEngine On?
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12-20-2007, 09:59 PM
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the ground beneath my feet
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Join Date: Feb 2006
Posts: 1,108
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it's not even recognising rewriteengine.
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semi-retired
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12-20-2007, 10:02 PM
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Disabled
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Join Date: Aug 2007
Location: Berlin, Germany
Posts: 183
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Nice review, haven't used there shared or any other plan, other than dedicated and haven't had a problem, maybe its me, but.. the support answers me, i don't email them i call them because they are large, and you have to expect it to take a while to reply via email. but calling works fine for me. is this a shared package?
Mark
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12-20-2007, 10:11 PM
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Community Guide
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Join Date: Jun 2006
Location: Amex & Amex
Posts: 1,273
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haha, typical 1and1. Are you trying to get out of their?
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Looking for a real host? Companies who care: KnownHost, MediaLayer, WiredTree
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12-20-2007, 10:23 PM
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the ground beneath my feet
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Join Date: Feb 2006
Posts: 1,108
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Quote:
Originally Posted by amex
haha, typical 1and1. Are you trying to get out of their?
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don't plan on it.
$50/year for enough space just to use for some random file storage and have been for past 2 years, extremely fast downloads.
haven't really been any downtimes, never really needed to contact support, but it's nice to know they're never there for us.
and yes, shared
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semi-retired
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12-20-2007, 10:26 PM
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Community Guide
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Join Date: Jun 2006
Location: Amex & Amex
Posts: 1,273
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Quote:
Originally Posted by Procyon
don't plan on it.
$50/year for enough space just to use for some random file storage and have been for past 2 years, extremely fast downloads.
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You're falling for their trap 
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Looking for a real host? Companies who care: KnownHost, MediaLayer, WiredTree
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12-20-2007, 10:45 PM
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Retired Moderator
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Join Date: Oct 2002
Location: EU - east side
Posts: 21,920
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Quote:
(but never really had an outage, or anything, so didn't have to use support much)
Speed: 10/10 - Got at least 4.8MB/s
Uptime: 9.8/10 - hyperspin says 99.93% uptime in past year
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Those things may very well make them perfect for a lot of people, those with simple sites.
Quote:
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Reported domain is about 1.8 years old, I've had 2 previous domains there that expired.
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Domain received and hosted by 1and1.
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12-20-2007, 11:15 PM
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Community Guide
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Join Date: Jun 2006
Location: Amex & Amex
Posts: 1,273
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Quote:
Originally Posted by ldcdc
Those things may very well make them perfect for a lot of people, those with simple sites.
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From their point of view, it seems "perfect" but when things aren't so "perfect", ( even the best of hosts have some issue at some point), then we'll be seeing them around here "Help 1and1 did XXX and no one is helping me, why did I signup with them!".
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Looking for a real host? Companies who care: KnownHost, MediaLayer, WiredTree
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12-20-2007, 11:18 PM
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Web Hosting Master
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Join Date: May 2006
Posts: 572
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interesting. When I was with them I had less than 99.5% uptime and slow speeds. But good review. Thanks.
I wish they had better support too, and cpanel.
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I'm currently hosting with: hostgator
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12-21-2007, 05:19 AM
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Webhosting Professional
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Join Date: Jun 2001
Location: Gotham City
Posts: 1,849
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LOL @ the support rating
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