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  1. #1
    Join Date
    Jun 2007
    Posts
    81

    Cannot login to my email account

    I'm using "Uebimiau" to receive mail in my server..

    However, when I login to the email today

    The following error ouucr ---

    ou cannot login with the username and password entered.
    Please check your username and password and try again.
    -ERR [IN-USE] Mailbox in use

    I've tried to change the password, but there's no use.

    Any one can give me some advices?

  2. #2
    Join Date
    Mar 2003
    Location
    Canada
    Posts
    8,910
    Do you have root access on the server? There could be a hung processes, hence the "mailbox in use" error, that needs to be killed off before you can login.
    Patrick William | RACK911 Labs | Software Security Auditing
    400+ Vulnerabilities Found - Quote @ https://www.RACK911Labs.com

    www.HostingSecList.com - Security notices for the hosting community.

  3. #3
    Join Date
    Mar 2004
    Location
    Singapore
    Posts
    6,984
    Have you tried restarting the email process? Could be the process locking up the mailbox.

  4. #4
    Join Date
    Jun 2007
    Posts
    81
    Quote Originally Posted by Pat H View Post
    Do you have root access on the server? There could be a hung processes, hence the "mailbox in use" error, that needs to be killed off before you can login.

    I have root access. So what should I do ?

  5. #5
    Join Date
    Dec 2005
    Location
    Internet
    Posts
    1,337
    Are you able to access emails using other webmail software or email clients such as outlook? If yes, the problem might be related with Uebimiau temp files. Does your server has any webhosting control panels installed?
    Senior Server Administrator

  6. #6
    Join Date
    Jun 2007
    Posts
    81
    Quote Originally Posted by boonchuan View Post
    Have you tried restarting the email process? Could be the process locking up the mailbox.

    I have restarted the services...
    no use..

  7. #7
    Join Date
    Jun 2007
    Posts
    81
    Quote Originally Posted by linuxcares View Post
    Are you able to access emails using other webmail software or email clients such as outlook? If yes, the problem might be related with Uebimiau temp files. Does your server has any webhosting control panels installed?

    DA installed

  8. #8
    Join Date
    Dec 2005
    Location
    Internet
    Posts
    1,337
    Quote Originally Posted by j531168 View Post
    DA installed
    Try the following steps.

    1) Move the temp folder of the email account. The temp folder path of the accounts would be specified in /var/www/html/webmail/inc/config.php ($temporary_directory)

    2) Logout from the webmail.

    3) Relogin using the same email address and password
    Senior Server Administrator

  9. #9
    Join Date
    Jun 2007
    Posts
    81
    Quote Originally Posted by linuxcares View Post
    Try the following steps.

    1) Move the temp folder of the email account. The temp folder path of the accounts would be specified in /var/www/html/webmail/inc/config.php ($temporary_directory)

    2) Logout from the webmail.

    3) Relogin using the same email address and password

    i'm a beginner of linux...
    can you give more instructions about step 1?

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