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  1. #1

    Stay away from host-care.com

    Hi folks they are at it again,

    Over a month ago I purchased a domain and site on host-care.com which is a sister company to 3ix.com, everything had been running fine I spent over a month creating the website which was finally completed.

    On Friday I woke up to see my site Suspended with no warning. I have a partial back-up of the scripts but not the MySQL tables so I emailed them back to see what has happened. On Sunday they sent me a email back saying "Your account has been suspended due to caused heavy server load issues on server. The account will be unsuspended automatically after 24 hours." Today is Thursday and my site is still Suspended so it looks like I have lost all my hard work I have done over the month and a half (Or they have taken the site for themselves).

    So people take this as a warning, check the host before you sign deals with the devil.

    And, stay away from Host-Care.com.

  2. #2
    Well, I never heard of Host-Care.com, but I can tell you this... As a fledgling programmer, I know that all it takes is one little mistake in your script to cause a server resource overload. I've done it a few times.

    The last time I got suspended four times in a row, every time I ran the script I was working on. My site has a 50,000 query limit per hour, and if you reach it the DB shuts down automatically for an hour. It took me 4 hours to figure out I had accidentally written a query wrong and it was running over and over.

    So maybe that's what happened with your stuff. Is it possible that you made a mistake?

  3. #3
    You are most likely correct and I agree with you but to suspend the site with no warning is just not right. I would had gladly cooperated with them to fix the problem.

  4. #4
    Join Date
    Jun 2004
    Location
    Canada
    Posts
    2,336
    There are some hosts out there that will immediately suspend a site if they see it affecting CPU resources. It isn't uncommon.

    Did you try to contact them again after the site wasn't unsuspended?
    Personal Blog: Here | Currently Hosted By: GoDaddy | Twitter: @Quartz87

  5. #5
    Join Date
    Jun 2001
    Location
    Gotham City
    Posts
    1,849
    This can happen, maybe you should read their TOS to understand what kinds of load can cause your site to be suspended.

    Goodluck with getting your site back online.
    [[ Reyox Communications / USA based cloud servers & support / 9 years of hosting websites ]]
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  6. #6
    Join Date
    Aug 2002
    Location
    Bharat
    Posts
    4,722
    BTW what do you people see at host-care.com I am getting a blank page.
    Vinsar.Net - Quality Web Hosting at Economical Price on USA & European Servers
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  7. #7
    Join Date
    Jun 2004
    Location
    Canada
    Posts
    2,336
    Quote Originally Posted by vinsar View Post
    BTW what do you people see at host-care.com I am getting a blank page.
    I too get a white page. I do see the title but get a white page.

    - Also, what a surprise. Another complaint by a member who joined this month and had 0 posts. Just so we know this isn't some hatred post, what domain do you host with Host-Care.com mend? If you wish to keep it confidential, you can open a support ticket with the admins and let them verify it. It's pretty much standard procedure just to weed out the fake reviews and what not.
    Personal Blog: Here | Currently Hosted By: GoDaddy | Twitter: @Quartz87

  8. #8
    Join Date
    Sep 2004
    Location
    Chennai , India
    Posts
    4,608
    Quote Originally Posted by vinsar View Post
    BTW what do you people see at host-care.com I am getting a blank page.
    Bhai, the same here. May be they suspended their own page by fault

  9. #9
    Join Date
    Jun 2001
    Location
    Gotham City
    Posts
    1,849
    Quote Originally Posted by vinsar View Post
    BTW what do you people see at host-care.com I am getting a blank page.
    Ditto, blank page.
    [[ Reyox Communications / USA based cloud servers & support / 9 years of hosting websites ]]
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  10. #10
    Yes, indeed. That is a truly lovely #FFFFFF page, isn't it?

  11. #11
    Join Date
    Sep 2003
    Posts
    31
    Got the right domain name? That site has been blank since 2004...

  12. #12
    Join Date
    Jun 2007
    Location
    North Carolina
    Posts
    4,987
    Quote Originally Posted by Ten24Host View Post
    Got the right domain name? That site has been blank since 2004...
    Perhaps that is why he site is down.

  13. #13
    Join Date
    Aug 2002
    Location
    Bharat
    Posts
    4,722
    The best part is mend bought domain and hosting from host-care.com a month back,where as host-care.com was booked on 01-Dec-2007. And it is strange that file info (home page properties)says Modified: Sunday, October 24, 2004 8:07:12 PM
    Vinsar.Net - Quality Web Hosting at Economical Price on USA & European Servers
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  14. #14
    Join Date
    Aug 2007
    Posts
    6,882
    Well, thats interesting.
    If it is spelling error may be mend will come up and correct or this is going to be another fake review.

    Let's see.
    iHubNet Ltd - Premium Hosting Solutions 4 ALL
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  15. #15
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    A helpdesk actually works at host-care.com: http://www.host-care.com/help/index....kets&_a=submit

    where as host-care.com was booked on 01-Dec-2007
    It depends on where you look.

    http://whois.webhosting.info/host-care.com

    Creation Date: Apr 17 2004
    http://whois.domaintools.com/host-care.com

    Created: 2004-04-17

  16. #16
    Join Date
    Aug 2002
    Location
    Bharat
    Posts
    4,722
    It's strange there is different data at different places

    http://whois.webhosting.info/host-care.com
    Top
    ICANN Registrar: NETWORK SOLUTIONS, INC.
    Creation Date: Apr 17 2004
    Expiry Date: Dec 1 2017
    &
    Bottom
    PublicDomainRegistry
    Creation Date: 17-Apr-2004
    Expiration Date: 17-Apr-2008
    http://whois.domaintools.com/host-care.com
    Top
    ICANN Registrar: NETWORK SOLUTIONS, LLC.
    Created: 2004-04-17
    Expires: 2017-12-01

    &
    Bottom
    Record expires on 01-Dec-2017.
    Record created on 01-Dec-2007.
    Database last updated on 20-Dec-2007 16:30:01 EST
    http://reports.internic.net/cgi/whoi...om&type=domain
    Updated Date: 01-dec-2007
    Creation Date: 17-apr-2004
    Expiration Date: 01-dec-2017
    http://www.networksolutions.com/whoi...=host-care.com
    Record expires on 01-Dec-2017
    Record created on 01-Dec-2007
    Database last updated on 01-Dec-2007
    http://www.publicdomainregistry.com/whois-process/
    Creation Date: Apr 17 2004
    Expiration Date: Apr 17 2017
    Moreover you will also notice that Admin mail ID is also different in different places.
    Vinsar.Net - Quality Web Hosting at Economical Price on USA & European Servers
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  17. #17
    Well, if they ain't in bizniss anymore, I reckon it'll be easy for everyone to stay away from them.

  18. #18
    Join Date
    Aug 2007
    Posts
    6,882
    Quote Originally Posted by ldcdc View Post
    A helpdesk actually works at host-care.com: http://www.host-care.com/help/index....kets&_a=submit
    Thats funny. Then how did he sign up with them? They have only a helpdesk page?
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  19. #19
    Join Date
    Aug 2002
    Location
    Bharat
    Posts
    4,722
    May be they had a full site before.
    Vinsar.Net - Quality Web Hosting at Economical Price on USA & European Servers
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  20. #20
    Quote Originally Posted by vinsar View Post
    Hmm, looks like a database sync thing between NetSol and VeriSign. Unfortunately the Registry (VeriSign) relies on the registrar (NetSol) to provide "accurate" info.

  21. #21
    There's something here,
    host-care.c0m/index.php

  22. #22
    Sorry guys ive been on holiday.

    They did have a full site before this, the email that was sent to me later saying my account is suspended has host-care.com.

    > From: [email protected]
    >
    > Hello,
    >
    > Your account has been suspended due to caused heavy server load issues on server. The account will be unsuspended automatically after 24 hours.
    >
    >
    > Please feel free to contact us back in case of any other information.
    >
    >
    > Regards,
    >
    > Nicola
    > Host-Care Support Team.
    >
    > Ticket Details
    > ===================
    > Department: Support Center
    > Priority: Medium
    > Status: On Hold

    I don't know what has happened to their site, maybe their server has crashed with all of mine and others websites on it.

  23. #23
    Join Date
    Jan 2007
    Location
    Canada
    Posts
    500
    Quote Originally Posted by binkles View Post
    There's something here,
    host-care.c0m/index.php
    BEWARE: The link contains security risks and auto downloads programs
    Why would you provide the community with a harmful link?

  24. #24
    Join Date
    Jan 2007
    Posts
    47
    ... weird.. lol
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  25. #25
    Quote Originally Posted by boldoutlook View Post
    BEWARE: The link contains security risks and auto downloads programs
    Why would you provide the community with a harmful link?
    Nothing like that happened to me, i run firefox.

  26. #26
    Join Date
    Jan 2007
    Location
    Canada
    Posts
    500
    There is nothing now, but when I went, all of a sudden programs got downloaded and Norton went crazy.

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