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  1. #1
    Join Date
    Jul 2005
    Location
    Maine, US
    Posts
    521

    What is the solution to multiple CP's?

    What do hosting companys do about multiple control panels. For example, a hosting company may have customers use the following different control panels:

    cPanel Login
    Domain Login (Such as enom)
    Kayako or other support login
    Client Control panel for billing...

    Thats 4 different logins customers have to use. It would be great if there was a way to cut that down to like two such as cpanel and client control panel or at least when they sign up their logins work at all of them. Is there such a way?

  2. #2
    One option that comes to mind is by creating a customized order/confirmation/registration page wherein the users can specify usernames, and other customer information once. Then you will propagate some of the information to your other support systems like control panel, ticket system, domain manager, billing system, announcement mailing lists, etc automatically using various available APIs.
    Talk'n'Tickets
    Outsourced Phone and Ticket Support for Web Hosts
    http://www.talkntickets.com
    US Toll-Free:1-800-650-8870, UK Toll-Free:0800-118-2105, Australia Toll-Free:1800-046-664

  3. #3
    Join Date
    Nov 2005
    Location
    Michigan, USA
    Posts
    3,872
    Some systems utilize a shared login feature which allows you to use the same database for username and password. You would have to research which ones allow this.


  4. #4
    Join Date
    Jan 2004
    Posts
    1,014
    you should never make your customers memorize more than 2 usernames/passwords to manage their services. One for billing/support/domain manamement, etc and another for their actual hosting account. it would be wise to allow them to login directly to their hosting account from their billing cp as well.

  5. #5
    Join Date
    Apr 2007
    Posts
    577
    i know modernbill allowed this right? in their billing panel, allows them to login via cpanel.

    someting of the like

  6. #6
    Join Date
    Jun 2003
    Location
    Baltimore, MD
    Posts
    225
    Yes that feature is supported in ModernBill 5+
    Stephen Preissler
    Modern Advisors - A Certified Plesk Billing Reseller

    We offer Plesk Billing Licenses, Configuration, Migrations, Consultation & Customization

  7. #7
    Join Date
    Jul 2002
    Location
    London, United Kingdom
    Posts
    4,362
    you buy or create a client portal so they only have to be able to login to that

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