Results 1 to 14 of 14
-
11-25-2007, 10:34 AM #1Web Hosting Guru
- Join Date
- Sep 2005
- Location
- EGYPT
- Posts
- 280
WHMReseller Problem : NO Response from DeaSoft !!!
Hello WHT Friends,
for more than one week we purchased WHMReseller v3.0 from http://www.deasoft.com/
but till now we cant find any response from the company .. there is no Support Answer .. no Live Chat .. nothing at all ..
our Trail version expired we cant find any solution ..
May anyone help me please !!█ *Fudevs* ★ Future Developers ★
█ http://www.orkanza.com ★ Technology is art of Marketing ★
█ 99.9% Customer Satisfaction - Money Back Guarantee - All time Support
-
11-25-2007, 10:41 AM #2Web Hosting Master
- Join Date
- Feb 2005
- Location
- India
- Posts
- 1,073
I emailed them in the past (a month ago or two) at a customers request...never got much of a reply. Its interesting the script system for the server (Resellers who can Reseller WHM) is in great demand however the companies that provide anything like this either close down or have issues with support. (I forgot the exact script which was around 3 years ago...something beta 1...never got ahead...)
Hopefully they get back to you. I'm not against this company..in fact their system/script is pretty amazing...and something everyone really would love to get their hands on..but I'll agree on the support isssue. Nothing new there.
Regards
-
11-25-2007, 10:44 AM #3Web Hosting Guru
- Join Date
- Sep 2005
- Location
- EGYPT
- Posts
- 280
So What about our order !! and money !!?
should i call my bank and cancel the order or what !!?
Advice me please█ *Fudevs* ★ Future Developers ★
█ http://www.orkanza.com ★ Technology is art of Marketing ★
█ 99.9% Customer Satisfaction - Money Back Guarantee - All time Support
-
11-25-2007, 11:50 AM #4Junior Guru Wannabe
- Join Date
- Nov 2007
- Location
- United Kingdom
- Posts
- 42
You could try the Forum http://forum.deasoft.com although, from past experiences, support does not appear to be high on their agenda
-
11-25-2007, 12:08 PM #5Mr. Awesome
- Join Date
- Jul 2002
- Posts
- 6,347
If you paid for support, and you are not receiving support, then yes.. you should request a refund for your purchase.
We are eNom PLATINUM PLUS resellers!
Sign up today for an eNom.com reseller account with lowest possible pricing.
* We provide support and service to over 4275 happy eNom domain name and SSL certificate resellers!
-
11-25-2007, 07:03 PM #6Web Hosting Guru
- Join Date
- Sep 2005
- Location
- EGYPT
- Posts
- 280
check this topic
http://forum.deasoft.com/showthread.php?t=31
someone have been waiting over a week for a reply to his ticket .. WITH NO Answer . NO RESPONSE , NO REPLAY ..█ *Fudevs* ★ Future Developers ★
█ http://www.orkanza.com ★ Technology is art of Marketing ★
█ 99.9% Customer Satisfaction - Money Back Guarantee - All time Support
-
11-25-2007, 07:20 PM #7Web Hosting Guru
- Join Date
- Sep 2005
- Location
- EGYPT
- Posts
- 280
Looking for some help finding some DECENT master reseller software. Maybe even a company with support that reply!
My Deasoft's WHMreseller Trail version Expired and they did not replay me .. NO Support - NO Response .. NOthing at all
All i need software to sell master resellers, as WHMreseller is too unreliable█ *Fudevs* ★ Future Developers ★
█ http://www.orkanza.com ★ Technology is art of Marketing ★
█ 99.9% Customer Satisfaction - Money Back Guarantee - All time Support
-
11-26-2007, 02:24 PM #8Junior Guru Wannabe
- Join Date
- Jun 2005
- Location
- UK
- Posts
- 49
i have sent them tickets and emails and have not received any replies, I cannot believe they are still in business with this quality of support.
Deasoft have a great product but the support is really letting them down.
-
11-26-2007, 02:51 PM #9Web Hosting Master
- Join Date
- Feb 2005
- Location
- India
- Posts
- 1,073
I just worked on a client's server (one of my server admin clients) and it seemed the WHMRESELLER (3.0) uses a massive load of cpu - one of its .cgi files ...is this a known issue or something?
Regards
-
11-26-2007, 04:25 PM #10Junior Guru Wannabe
- Join Date
- May 2007
- Posts
- 35
WHMRESELLER = Useless buggy Software
-
11-26-2007, 04:59 PM #11Junior Guru Wannabe
- Join Date
- Sep 2007
- Posts
- 51
Phase360.com Shared & Reseller Hosting Solutions.
cPanel, WHM, Sitebuilder, Rvskins, Fantastico!
-
11-26-2007, 05:48 PM #12Web Hosting Guru
- Join Date
- Sep 2005
- Location
- EGYPT
- Posts
- 280
so is it anyone wanan to buy WHMReseller account
i need it badlly█ *Fudevs* ★ Future Developers ★
█ http://www.orkanza.com ★ Technology is art of Marketing ★
█ 99.9% Customer Satisfaction - Money Back Guarantee - All time Support
-
11-27-2007, 07:24 PM #13Web Hosting Master
- Join Date
- Jul 2007
- Location
- Tech Belt
- Posts
- 8,160
When I first bought their software it took them around a few days to respond, but a week is just plain rediculious!
-
11-29-2007, 10:24 AM #14Web Hosting Guru
- Join Date
- Sep 2005
- Location
- EGYPT
- Posts
- 280
Till now i cant catch him .. my Big problem that i have 8 WHMReseller Clients .. they all cant wait all this time
if anyone know Deasoft Phone number please provide me with it█ *Fudevs* ★ Future Developers ★
█ http://www.orkanza.com ★ Technology is art of Marketing ★
█ 99.9% Customer Satisfaction - Money Back Guarantee - All time Support