Hello everyone . First, my english is not good, i'm sorry .
I've useing cirtexhosting service for 6 months . When i was looking for a hosting which was offering sale off ,and i found cirtex with 50% sale off, their plan is good. I joined with them and use it to host my forum . My forum run good and have 99.9% uptime. Sound so good. After my forum have run for 3 months, i feel my site is load slowly . And i ask cirtex to move to another server . And they accept , they do it in 3 days.
Their hosting is good but the support is not good. I can say "bad". Because they have online support chat live at home page, but i can't talk with anyone , noone reply ( many times ).
And sometime, my site is down, i submit a ticket to ask what happening , they don't reply to me untill they fix error . It can take a long time ( about 12 - 24hours ).