I signed up with Vortech and am setting up my hosting packages. One part I just can't seem to grasp, even though I've read the manual, is how Instant Alias is supposed to work. I've set up my logical servers and DNS Records and an instant alias, but Ill be darned if I can get it to work.
It says use to use the format "username.kNNN.domainname" which takes me to an shell entry page. But it doesn't allow me to go beyond the login and password, I keep getting an incorrect login error. For example:
http://jtscoolh.u42.ewebheads.net takes me to a page listing shell entries. Can't get beyond that. It doesn't even appear to look like what the H-sphere manual says it should look like.
I have contacted them. They have yet to get back to me. I just thought someone here who has experience with the H-sphere panel might be able to give me a little help understanding how Instant Alias works. Am I in the right forum to ask for this type of discussion?
LOL... You sure you were not sending the tickets to your self on the users side in HS.. I have found like 20 resellers doing that now.. They seem to think we get the tickets and they end up sending it to them self..
So HostCharge will be able to work with HS that will be sweet..