I have domain.com which currently hosted on a reseller account on a cpanel / whm. I've recently added an ensim dedicated server to the line up which has a host name (as given to the dedicated company when they set it up) as izzy.domain.com. My idea was to have ns1.and ns2. point to the name servers of the resller account (as they already are) and point ns3 and ns4 to the dedicated machine.
So I went into ensim admin (services > configure bind) and went to change the primary master name server from izzy.domain.com to ns3.domain.com however when I try to do that I get "Unable to update primary master" and when I click on details I get "Cannot find valid A record: ns3.domain.com." I've added an a record for ns3.domain.com back on the resller account and registered ns3 as a nameserver with my domain registrar. I thought maybe I needed to go in and add a 'domain.com' zone in ensim and then add an a record on the ensim server... but when I go to zone list and then add and type in domain.com I get "Domain or Resource Record exists alread, Domain or Resource Record exists already] " the zone domain.com already exsists in the zone record but when I click on the pencil thing it just takes me right back to the main page I get when I go to services > configure bind.. and the only options there are to change the master, secondary, or virtual dns settings.
I even tried to stop bind while trying to do this.. and I still can't get it done.
I've added an a record for ns3 and ns4 back on the reseller account. WHen i click on "domain.com" in the zone list to add an a record on the dedicated it takes me back to the first screen that says edit master, slave, and vritual dns.