Page 1 of 2 12 LastLast
Results 1 to 25 of 44
  1. #1

    Looking for affordable UNIX system administrators or technical support services?

    Platypus Group offers affordable UNIX system administration... starting at $150/mo per server!

    We support Linux (all distributions), FreeBSD and Solaris.

    We welcome per-task requests (need any applications installed? removed? want a full security audit? custom firewall solution?) ... starting at $35/hr (on average most requests are done in less then an hour).

    We also offer technical support services; we'll become support@yourcompany.com and handle all of your technical support requests... for as little as $125/mo.
    - kevin

  2. #2
    for $125/mo you will answer any problem of my clients? with 24/7 support?
    www.rackfive.com
    Aquired by Data Provider LLC.

  3. #3
    Join Date
    Nov 2000
    Location
    CT
    Posts
    1,621
    he is offering himself as a sysadmin, not tech support guy!

  4. #4

    Re: Looking for affordable UNIX system administrators or technical support services?

    Originally posted by EdgeWise

    We also offer technical support services; we'll become support@yourcompany.com and handle all of your technical support requests... for as little as $125/mo.
    not tech support ?

  5. #5
    Join Date
    Jun 2000
    Location
    Washington, USA
    Posts
    5,990
    They'll do your tech support for you.

  6. #6
    phugo: Yes, we'll answer all of your clients requests, even pre-sales questions if that information is made available on your website, otherwise we'll forward those to you. This is a 24/7 service.
    - kevin

  7. #7
    Join Date
    Jun 2002
    Location
    PA, USA
    Posts
    5,143

    Re: Re: Looking for affordable UNIX system administrators or technical support services?

    Hm ... this is rather low price, isn't it? Especially with no limit on the number of support ticket answered and 24/7 support too?

    Wow ... but it's hard for me to believe this will bring quality support. If it will, then it's really great offer.
    Fluid Hosting, LLC - Enterprise Cloud Infrastructure: Cloud Shared and Reseller, Cloud VPS, and Cloud Hybrid Server

  8. #8
    No limit to tickets? What? Every plan has a set number of tickets and the ability to buy more. ie, the $125/mo "CustomerCare Basic" plan includes 250 tickets.
    - kevin

  9. #9
    EdgeWise:

    There little contact info on your site...

    Where are you located?

  10. #10
    Upstate NY
    - kevin

  11. #11
    Join Date
    Feb 2002
    Posts
    771
    I don't know how good the service is yet but I can tell you I sent up a couple of "support/sales" questions in the middle of the night over the weekend and got an answer within 10 minutes. I am not sure if that proves anything but they did respond very quickly & very friendly.

    Robert
    Light travels faster than sound, which is why some people appear bright until you hear them speak.

  12. #12
    Join Date
    Apr 2001
    Location
    USA
    Posts
    270
    hay man your website doesn't really work...u don't seem to have any products page....

  13. #13
    EdgeWise

    Do you have extensive expertise on setting up software on Plesk 2.5 boxes without breaking things?

    Softwares like:

    - MIMEDefang 2.16
    - SpamAssassin
    - Updating IMP

    Thanks.

  14. #14
    jhcashman: The website isnt broken, that section is just reserved for software products only, and since we're not offering any quite just yet that section is unreachable. Products - software (and eventually hardware) products; Services - technical and consulting related services.

    jeanjerome: upgrading plesk is no problem; to give clients a piece of mind we first backup your server, upgrade to 2.0.1, do a psadump (another backup...), then go from there to 2.5.0 to 2.5.3.

    We can also install/upgrade the applications you've listed.
    - kevin

  15. #15
    Anybody try these guys yet? If so what are your experiences.

  16. #16
    Join Date
    Aug 2002
    Location
    New York
    Posts
    0
    I’ve been working with Kevin since May of 2001 and everything I have asked him to do he has been able to do quickly and correctly. He does all of the system administration on my server (freeBSD) and I have not had one problem or complaint to date (over a year). He is fast, courteous and has bargain prices. I recommend him and think these new services of his are defiantly worth checking out.

  17. #17
    Join Date
    Jun 2002
    Location
    Virginia beach, Virginia and i travel to jacksonville florida alot.
    Posts
    6
    fishy.......i fear downtime, and crappy service.. Price is TOO Low..

    1 excuse.. These guys families are some rich people.

    just my opinion

  18. #18
    Anarchy-Host - Our prices are competitive and affordable, but I really wouldn't consider them low - for our servercare service the average monthly maintaince is 4 hours to get everything secure and doing misc administrative tasks, so with our servercare basic service is $150 / 4 = 37.50/hr.

    As for our customercare services, those prices won't be that low for much longer, we just rolled out that service this past month to gain a larger market while trying to compete with bobcares.com and others, our goal was to get some clients then slowly raise the prices so that we're not losing money off the service, and keeping current clients at their previous (sign-on) rates, because once we had clients our hope was that if they were happy enough with the service that they'd allow us to use them as references (and perhaps allow us to put their website/company logos on our website) and then use word of mouth to justify our slightly higher prices then bobcares and others.

    I hope that made sense.

    Afterall, honesty is our biggest policy...

    - kevin
    - kevin

  19. #19
    Join Date
    Aug 2002
    Location
    Charleston, SC
    Posts
    668
    Hello,

    Just would like to ask you if you can post some of your current clients list here so at least we can contact them an get some feedback from your work.

    Your quick response is highly appreciated.

    Thanks in advance
    Amir Golestan
    Executive Director | Micfo
    datacenter facilities in 39 cities across the world | AS53889
    www.micfo.com/datacenter

  20. #20
    Here are two clients which have allowed us to use them as references:

    OpenXL.com: tvkill@openxl.com (you may read his post above)
    3Wminds.com: info@3wminds.com

    I'll compile a larger list in a few days and put them on the Platypus Group website...


    - kevin
    - kevin

  21. #21

    Thumbs up Impressed !

    We signed up about a week ago after seeing this ad on wht. I am very impressed with them so far I have to say. A ticket we just had there (I was watching to see how fast it got answered =) 15 minutes!
    When you see people singing praises on here with low posts like me you always think "hmmm yeh right" .. they do seem really good (and yes weve tried the other options, we all know what they are =)
    24 hour tech support.
    Web Site Builder - Reseller Plesk Deals.

    www.Low-Cost-Web-Hosting.com

  22. #22
    Join Date
    Jan 2002
    Location
    Scotland, UK
    Posts
    2,688
    What would be the price for support tickets, not the system administration. So things like security updates, software updates etc. wouldn't be dealt with by yourselves, just support tickets.

  23. #23
    Join Date
    Jan 2002
    Location
    Scotland, UK
    Posts
    2,688
    Sorry, forget my last post, I missed the section on your site

  24. #24
    Join Date
    Jan 2002
    Location
    Scotland, UK
    Posts
    2,688
    Also, when and if we provided you with root, do you sign an NDA or how does it work?

  25. #25
    Join Date
    Apr 2002
    Posts
    116
    I sent an email about 3 days ago and still no reply.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •