Results 1 to 19 of 19
  1. #1
    Join Date
    Oct 2000
    Location
    New York
    Posts
    381

    BEST FAQ Software

    We'd like to know what FAQ software all of you are using. We've gone over about 10 different pieces of FAQ software but we found limitations with all of them.

    We're looking for something that's very customizable, and allows for unlimited categories and sub-categories.
    Alex B.

  2. #2
    Join Date
    Oct 2000
    Location
    New York
    Posts
    381
    Hmmm.....so nobody uses FAQ software here ?
    Alex B.

  3. #3
    Join Date
    Jul 2001
    Posts
    145
    I really like the faq's at futurequest - http://service.futurequest.net/tech/...er/std_alp.php

    i think it's from www.rightnow.com though I might be wrong.
    spam --> /dev/null

  4. #4
    Join Date
    Nov 2001
    Location
    California
    Posts
    1,991
    Ya that is a nice system. I think GoDaddy uses the same...

  5. #5
    Join Date
    May 2002
    Location
    Canada
    Posts
    330
    Hi Successful,

    Thought i would take a few mins to look back at the board (currently designing some cpanel themes) to answer another one of your questions.

    I was looking for a FAQ system for a long time and i finally found one that does exactly what i was looking for.

    http://www.oodie.com/index.php?m=scr..._project&pid=1

    Hope that helps
    CPSkins.com | WHMXtra.com
    12 cPanel Skins, 52 WHM Skins, 12 DirectAdmin,
    60+ Plesk Scripts Linux & Windows & 70 cPanel Auto-Installers

  6. #6
    Join Date
    Oct 2000
    Location
    New York
    Posts
    381
    None of these scripts allow for sub-categories
    Alex B.

  7. #7
    Join Date
    May 2002
    Location
    Canada
    Posts
    330
    crap sorry didn't notice you needed sub Categories.
    CPSkins.com | WHMXtra.com
    12 cPanel Skins, 52 WHM Skins, 12 DirectAdmin,
    60+ Plesk Scripts Linux & Windows & 70 cPanel Auto-Installers

  8. #8
    Join Date
    Oct 2000
    Location
    New York
    Posts
    381
    I just don't get it. I've looked at about 40 different FAQ scripts today and none of them have sub-categories ???
    Alex B.

  9. #9
    Join Date
    Nov 2001
    Location
    California
    Posts
    1,991
    Where have you been searching?

  10. #10
    Join Date
    Oct 2000
    Location
    New York
    Posts
    381

  11. #11
    Join Date
    Mar 2002
    Posts
    108

    I'm looking too...

    Any luck yet Alex?



    Joseph

  12. #12
    Join Date
    Oct 2000
    Location
    New York
    Posts
    381
    Nope...... ;-(
    Alex B.

  13. #13
    Join Date
    Jun 2002
    Location
    Portland, OR
    Posts
    75

  14. #14
    Join Date
    Jun 2002
    Posts
    94
    Try the PerlDesk Knowledge Base system...it is combined with the desk.

  15. #15
    Join Date
    Oct 2000
    Location
    New York
    Posts
    381
    I tried SmartFAQ a while ago and even paid to remove their copyright symbol. SmartFAQ is not powerful enough and does not allow for sub categories.
    Alex B.

  16. #16
    Join Date
    Apr 2001
    Posts
    230
    I would suggest taking a look at KBase by tlcwe.com I think you will find that it meets all of your requirements.

    http://scripts.tlcwe.com/

  17. #17
    Join Date
    Oct 2000
    Location
    New York
    Posts
    381
    KBase is perfect!!! Thanks....
    Alex B.

  18. #18
    Join Date
    Aug 2002
    Posts
    290

  19. #19
    Join Date
    Apr 2001
    Posts
    230
    Originally posted by successful
    KBase is perfect!!! Thanks....
    Cool, you will be very happy with the Kbase program, it has worked out great for me! The sub categories are also a very nice feature that most do not have.

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