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Thread: cPanel help

  1. #1
    Join Date
    Oct 2001
    Posts
    75

    cPanel help

    Hi,

    I have just bought a new dedicated server with cPanel installed, but I am receiving some worning email from the root indicating some problem severe problem in the hard disk (below I am enclosing one of these email). My host says, all the hardware is running perfect health. Can someone please guide me what could be the real problem, or advice me some good forum for cpanel help:-

    ============================================
    IMPORTANT: Do not ignore this email.
    You should backup all the data on the hard drives listed below and replace them as soon as possible.
    S.M.A.R.T has detected that they are not peforming within normal operating paramaters.

    Excessive ATA Errors on disk /dev/hda. Please consider replacing this drive. Some Errors may be normal due to not 100% compatible IDE controllers and may be ignored.

    SMART Error Log:
    SMART Error Logging Version: 1
    Error Log Data Structure Pointer: 03
    ATA Error Count: 3703
    Non-Fatal Count: 0

    Error Log Structure 1:
    DCR FR SC SN CL SH D/H CR Timestamp
    00 00 80 48 f9 c0 e0 ca 183074
    00 00 80 c8 f9 c0 e0 ca 183074
    00 00 80 48 fa c0 e0 ca 183074
    00 00 80 48 fa c0 e0 ca 183074
    00 00 80 c8 fa c0 e0 ca 183074
    00 84 00 47 fb c0 e0 51 0
    Error condition: 0 Error State: 3
    Number of Hours in Drive Life: 51 (life of the drive in hours)

    Error Log Structure 2:
    DCR FR SC SN CL SH D/H CR Timestamp
    00 00 80 6e 13 ec e0 ca 183076
    00 00 80 ee 13 ec e0 ca 183076
    00 00 80 6e 14 ec e0 ca 183076
    00 00 80 ee 14 ec e0 ca 183076
    00 00 80 6e 15 ec e0 ca 183076
    00 84 00 ed 15 ec e0 51 0
    Error condition: 0 Error State: 3
    Number of Hours in Drive Life: 51 (life of the drive in hours)

    Error Log Structure 3:
    DCR FR SC SN CL SH D/H CR Timestamp
    00 00 80 6e 23 ec e0 ca 183076
    00 00 80 ee 23 ec e0 ca 183076
    00 00 80 6e 24 ec e0 ca 183076
    00 00 80 ee 24 ec e0 ca 183076
    00 00 78 6e 25 ec e0 ca 183076
    00 84 00 e5 25 ec e0 51 0
    Error condition: 0 Error State: 3
    Number of Hours in Drive Life: 51 (life of the drive in hours)

    Error Log Structure 4:
    DCR FR SC SN CL SH D/H CR Timestamp
    00 00 80 48 f6 c0 e0 ca 183074
    00 00 80 c8 f6 c0 e0 ca 183074
    00 00 80 48 f7 c0 e0 ca 183074
    00 00 80 c8 f7 c0 e0 ca 183074
    00 00 80 48 f8 c0 e0 ca 183074
    00 84 00 c7 f8 c0 e0 51 0
    Error condition: 0 Error State: 3
    Number of Hours in Drive Life: 51 (life of the drive in hours)

    Error Log Structure 5:
    DCR FR SC SN CL SH D/H CR Timestamp
    00 00 80 48 f8 c0 e0 ca 183074
    00 00 80 c8 f8 c0 e0 ca 183074
    00 00 80 48 f9 c0 e0 ca 183074
    00 00 80 c8 f9 c0 e0 ca 183074
    00 00 80 48 fa c0 e0 ca 183074
    00 84 00 c7 fa c0 e0 51 0
    Error condition: 0 Error State: 3
    Number of Hours in Drive Life: 51 (life of the drive in hours)
    =========================================

  2. #2
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,779
    Your hard disk is ready to crash.

  3. #3
    Join Date
    Oct 2001
    Posts
    75
    Below are the experts of another lengthy email with some similar warnings, what does this really mean:-

    Security Violations
    =-=-=-=-=-=-=-=-=-=
    Aug 2 01:26:34 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:26:34 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:26:34 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:26:40 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:26:40 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:26:50 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:27:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:27:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:27:25 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:27:30 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:27:35 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:00 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:00 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:00 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:00 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:00 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:00 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:05 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:10 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:10 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:10 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }
    Aug 2 01:49:10 site kernel: hda: dma_intr: error=0x84 { DriveStatusError BadCRC }

  4. #4
    Join Date
    Jun 2000
    Location
    Washington, USA
    Posts
    5,991
    Your drive is going to die...

  5. #5
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,779
    [QUOTE]Originally posted by uka
    Below are the experts of another lengthy email with some similar warnings, what does this really mean:-[QUOTE]

    It means your hard drive is really going to crash.

  6. #6
    Join Date
    Apr 2002
    Location
    North Kansas City, MO
    Posts
    2,565
    **hears a flusking sound coming from the hard drive**

    Call whoever you got that server from.

    Aaron
    Aaron Wendel
    Wholesale Internet, Inc. - http://www.wholesaleinternet.net
    Kansas City Internet eXchange - http://www.kcix.net

  7. #7
    Join Date
    Jun 2000
    Location
    Washington, USA
    Posts
    5,991
    I've seen those errors myself before. 'bout a week later... grrr.. eeee... grrr... ewwhhhrrr.. And, that was the end of that drive.

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