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  #1  
Old 10-22-2007, 10:21 PM
ThatScriptGuy ThatScriptGuy is offline
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Vonage anyone?


Looking to get a dedicated line for the business, rather than relying on my personal cell phone (that way I can answer with the business name instead of 'Hello?')

Not interested in regular telephone service, and was looking at Vonage. Their 14.95/month plan looks great on paper..

Does anyone have any real-life experience with Vonage? Would you recommend them? If not, do you recommend an alternative?


Kevin

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  #2  
Old 10-22-2007, 10:24 PM
Mike V Mike V is online now
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Been a subscriber since January 2005. No complaints about the quality of service from this end. I find it cheesy that there is a $10 charge to change service plans, but I've done that just once since I turned the account on.

They've had a couple lawsuits slapped on them recently that they've lost, and just recently a third Telco sued them and looks to win for BS patent infringement. So I'm no longer certain that they'll be able to survive all these bogus suits.

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  #3  
Old 10-22-2007, 10:25 PM
ThatScriptGuy ThatScriptGuy is offline
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Yeah - Reading about the lawsuits is what prompted me to ask here and see if the service quality has gone down because of them..

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  #4  
Old 10-22-2007, 10:28 PM
Mike V Mike V is online now
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No, absolutely no change in the quality of my service at all. It helps that I have Verizon FIOS with 2Mbit upload and 5Mbit download, though. My parents have Comcast with 6Mbit download and ~384k upload, and there is a noticeable call quality difference.

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  #5  
Old 10-22-2007, 11:26 PM
ThatScriptGuy ThatScriptGuy is offline
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I've got the largest residential plan available here (4 Mbps down and 512 Kbps up). Is the call quality at your parents' poor enough to justify a landline telephone? I get a decent upload speed here (470 Kbps), so it would be better than 384, but I'm worried that it will be bad enough to annoy me....

Comments anyone?

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  #6  
Old 10-22-2007, 11:35 PM
Mike V Mike V is online now
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No, it isn't that bad. Also, they don't run ANY kind of QoS on their home router or even reserve bandwidth for the VoIP calls. I have a hunch that it would help a little since my father runs his computer 24/7. I have tested Vonage on 768k upload and it sounds fine.

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  #7  
Old 10-23-2007, 12:00 AM
ThatScriptGuy ThatScriptGuy is offline
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Does the free (rebate) router offered by Vonage not include optimal QoS settings by default?

Kevin

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  #8  
Old 10-23-2007, 12:20 AM
Mike V Mike V is online now
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I was given the simple unit that doesn't have router functions . Normally the rebate one does QoS built-in.

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  #9  
Old 10-23-2007, 12:28 AM
Carp Carp is offline
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http://voip.awsinternet.com/ is what I use. No complaints yet, I've had it for about a year now.

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  #10  
Old 10-23-2007, 12:36 AM
dollar dollar is offline
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We've been using vonage at the house for roughly 3 years now and I have no complaints.

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  #11  
Old 10-23-2007, 12:37 AM
ThatScriptGuy ThatScriptGuy is offline
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I just now discovered that DSL Extreme (my mother's DSL provider) has a newly opened VOIP sister company. Since she's had nothing but good things to say about DSL Extreme, I've decided to try their company out (The total order charge came to $27.61). At least this way I'm not shelling out $70 only to find that VOIP doesn't work well for me...

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  #12  
Old 10-23-2007, 01:24 AM
microbase microbase is offline
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I have it for over a year. The only issue I had is last week for couple of days and it got resolved by itself! Overall, I am a happy customer.

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  #13  
Old 10-23-2007, 03:35 PM
Asher S Asher S is offline
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I use Vonage (Canada) for business and personal use. Pretty happy.

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  #14  
Old 10-23-2007, 03:46 PM
Patrick67 Patrick67 is offline
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2 years Vonage here with Comcast and no issues. There was a little bit of service degradation when talking but logging into the vonage CP you can set/limit the bandwidth usage if you are online doing other things. I also paid the extra $4.99 for the Toll-Free # and its been the cheapest I found(100 incoming minutes included).

A friend uses packet8, http://www.packet8.net a little pricey in my opinion but he runs a bigger Company and his runs more like a Full PBX system.

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  #15  
Old 10-23-2007, 03:50 PM
the_pm the_pm is offline
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I'll stick with my Skype. I paid $30 for a year of unlimited Skype-to-Phone calling in the U.S. and Canada, and another $30 for a SkypeIn phone number.

For my wife's sake (she can't stand talking into a microphone), I made a one-time purchase of a Skype-ready cordless phone for $80.

Caller ID? Yes
Call waiting? Yes
Call forwarding? Yes
Voice mailbox? Yes
Conference calling for up to 10 people? Yes
P2P Chat functionality? Yes
File transfer? Yes
A whole bunch more crap other digital phone providers don't give you? Yes
Cheaper than all of them? Yes



Works great with my RoadRunner!

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