I've used (ironically) "what the font" several times in the past by uploading an image of it, just like you provided. Fast and typically right on target for the fonts used. http://www.myfonts.com/WhatTheFont/
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With the image you're using - the way the letters run together and the shadows - it's not able to identify enough separate glyphs for a good match. Clean up the image, split the letters and you should get a result.
"Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter