10-05-2007, 09:59 AM
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WHT Addict
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Join Date: Dec 2005
Location: Canberra - Australia
Posts: 108
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EquableHost.com Is Hiring Sales & Support Staff
Before EquableHost.com opens, we are looking to gather a team of sales and support staff to provide our true 24/7 support. EquableHost.com will be opening before the 12th of September so the team will be chosen before that date.
Note: You may work Support and Sales in the same selected time slot.
What Support Staff Entails:
- Answering support tickets as they come in and acknowledge to the user that it has been received and that support is looking over it.
- Fixing the problem(s) that the customer is experiencing.
- Providing live support aswell as email support.
- Provide billing live chat support aswell as answering billing email queries.
- Provide sales live chat support aswell as answering sales email queries.
Support Staff Requirements:
- Must be over 18 years of age.
- Must provide time slots(in AEST) in which you can provide support. Please note that you must be actively answering tickets every day in this selected time slot unless you provide us with advanced warning that you can't get on at the selected time.
- You must have experience in WHMCS, Kayako Live Support, cPanel.
- Must be good in the English language.
- Must be professional and friendly toward the customers.
- Must explain things clearly and effectively.
Support Staff Benefits:- $2 Per Support Ticket/Support Live Chat Query Resolved.
- $1 Per Billing or Sales Ticket/Billing or Sales Live Chat Query Resolved.
- Free 1 GB Space/10 GB BW Shared Hosting Account.
- @equablehost.com email account.
What Sales Staff Entails:
- Getting customers to buy EquableHost.com's services.
Sales Staff Requirements:
- Must be over 16 years of age.
- Actively advertise EquableHost.com.
- You must have experience with cPanel, WHM, RVSkins, Fantastico and WHMReseller features.
Sales Staff Benefits:- 30% Commission per Customer you get to sign up(through answering their queries or via your advertising.
- Free 1 GB Space/10 GB BW Shared Hosting Account.
- @equablehost.com email account.
Please send your resume/CV along with the position(s) you are going for via email to Luke@equablehost.com.
Thankyou,
EquableHost.com
Last edited by Moogabytes; 10-05-2007 at 10:04 AM.
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10-05-2007, 10:14 AM
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Web Hosting Master
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Join Date: Aug 2003
Location: Gods Own Country
Posts: 850
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Check http://www.bobcares.com
To discuss further. I have send an email to Luke@equablehost.com.
__________________
Blessen Cherian
Follow me on twitter.com/blessenonly
Over a decade plus in the Hosting Industry
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10-05-2007, 12:24 PM
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WHT Addict
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Join Date: Feb 2007
Posts: 147
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Sent you an email!
Regards,
Andrew Neill
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10-05-2007, 07:48 PM
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Support? Think About us !
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Join Date: Feb 2005
Location: India
Posts: 910
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Quote:
Originally Posted by SpecialistDesign
Before EquableHost.com opens, we are looking to gather a team of sales and support staff to provide our true 24/7 support. EquableHost.com will be opening before the 12th of September so the team will be chosen before that date.
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Do you mean 12th of October?
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10-06-2007, 05:03 AM
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WHT Addict
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Join Date: Dec 2005
Location: Canberra - Australia
Posts: 108
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Quote:
Originally Posted by ThinkSupport
Do you mean 12th of October?
[/left]
[/left]
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Yes... thankyou for correcting 
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10-06-2007, 05:17 AM
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WHT Addict
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Join Date: Feb 2007
Posts: 147
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Hello,
I very interested in maybe can we talk on MSN,Yahoo,AIM or any other way?
So it would be faster and you can ask anything you want
Sincerelly,
Andrew
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10-06-2007, 09:48 AM
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WHT Addict
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Join Date: Dec 2005
Location: Canberra - Australia
Posts: 108
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Only via email, so I can keep records. I am having a bit of trouble with my email at the moment, I should be able to read the emails tomorrow.
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10-06-2007, 09:57 AM
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WHT Addict
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Join Date: Feb 2007
Posts: 147
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I have sent it 2 days ago but no any respond 
Im waiting...
Sincerelly,
Andrew
andrew@evrynet.com
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10-06-2007, 10:09 AM
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Junior Guru Wannabe
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Join Date: Apr 2007
Location: Malaysia
Posts: 44
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I'm fairly interested
I'm from Malaysia so my timezone is GMT+8.
- Must be over 18 years of age. I'm 25
- Must provide time slots(in AEST) in which you can provide support. Please note that you must be actively answering tickets every day in this selected time slot unless you provide us with advanced warning that you can't get on at the selected time. I'll take the night shift (at least it'll be night for you guys)
- You must have experience in WHMCS, Kayako Live Support, cPanel. I've used of of them before.
- Must be good in the English language. I speak decent english
- Must be professional and friendly toward the customers. I believe I can do that
- Must explain things clearly and effectively. Will do
Let me know if you're still hiring. I have no problems answering sales / support tickets but I don't think I'll be spending much time actively advertising.
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10-06-2007, 10:28 AM
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WHT Addict
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Join Date: Feb 2007
Posts: 147
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Almost everything is the same!
Except the following:
Im 18 years old from Europe (GMT +2)
I have experiences almost all of linux OS, VPS virtualization (OpenVZ based), dedicated servers (can work without any control panel via SSH from command line), Kayako, ClientExec,ModernBill, WHMCS, cPanel/WHM, Plesk etc..
I have some experiences with FreeBSD but not as much as with linux!
Regards,
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10-06-2007, 11:44 AM
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/me dawns tinfoil hat
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Join Date: Jul 2004
Location: Scottsbluff, NE
Posts: 1,960
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I do believe he asked to have a resume/cv emailed to him. Don't believe posting in the thread counts as an application guys
__________________
$this->hasFlavr() ? $nom->nom('nom') : $want->doNot()
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10-06-2007, 07:26 PM
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WHT Addict
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Join Date: Dec 2005
Location: Canberra - Australia
Posts: 108
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Im extremely sorry to all that applied but it seems that I am having problems with my mail server for equablehost.com. Whilst this is being fixed can you please resend emails to Wojtaszac[at]iinet[dot]net[dot]au.
Thankyou for your patience,
Luke
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10-07-2007, 03:48 AM
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WHT Addict
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Join Date: Dec 2005
Location: Canberra - Australia
Posts: 108
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Also if you would like to reach me via msn, please add equablehost@hotmail.com.
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10-07-2007, 04:00 AM
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WHT Addict
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Join Date: Feb 2007
Posts: 147
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10-07-2007, 04:57 AM
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Junior Guru Wannabe
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Join Date: Apr 2007
Location: Malaysia
Posts: 44
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I've added you but you don't seem to be online.
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