Hi everybody. I'm totally new to the forum, so excuse me if i'm not using the proper etiquette.
I'm looking for a new web hosting provider. I'm based in the uk and host about a dozen commercial websites. Some of them are very basic in that they are abou 10 asp pages, not linked to a database or downloads, just text, formatting and a few images. A few are a bit more advanced, with a few hundred asp pages, all running off an MS SQL 2000 database, with downloads and images. One website runs a basic Snitz asp/MS access based forum for a small community of 30 users.
Our main business however involves passing on files to clients. Files are usually in the form of zip files and can be anything between 5mb and 50mb in size, about 12 files a day being downloaded. Long terms sorage is not necessary on the web hosting service, they're deleted from the ftp accounts or password protected folders after about two weeks. Clients are based all over the world, so not fussed where the servers are based.
We used to be with xSession in the uk. They were really good, VERY little downtime, but when we did have problems (or simply wanted to create an ftp account) they took a while to deal with them. We were paying £500 a year for hosting with them, so i looked around. I then made the worst decision of my life and migrated our services to ************. We've had performance issues from day one, they migrated us to a different server, and now our clients get timeouts when downloading even the smallest of zip files! Support take days to get back to you about anything, and nothing seems to get resolved.
Anyway, i want a web hosting provider who is reliable in terms of performance, has support during uk working hours at the very least (so if it's a US hosting company then they would probably need to have 24/7 support). I don't mind paying for a good provider (let's say up to $70-80 per month - but they have to be worth it). I've thought about dedicated or VPS but i really haven't got the time or knowledge to manage server.
I've looked into windows web hosting (has to be windows) and reseller accounts and the best i could find was the £15.99/month fasthosts web hosgin account, but that only allows me one domain, i'd like the ability to host multiple domains (each with it's own database).
Here are a few specs that i've found that we need as a minimum:
8gb disk space
20gb data transfer
3 (probably growing to 5) small MS SQL 2000 (not 2005) databases
Direct access to databases via Enterprise Manager
MS access databases
Ability to setup multiple domains to multiple sites
ISAPI rewrite (or similar) would be really useful too.
100 ftp accounts
50 e-mail addresses per domain (i really liked the 1 Microsoft Exchange e-mail address that comes with the fasthosts package) - must have spam and virus filtering in place
Maybe i should open up fasthost accounts at different levels for the websites? Could be costly, but if it works and is reliable then i'll think about it. Can i point multiple domains to the one website hosting account though? I'm not even sure if i can access my MS SQL 2000 database via enterprise manager with fasthosts. Their reseller account might be an option, but i have to pay for each MSSQL database.
Any recommendations would really be appreciated, even a point in the right direction as to what i should be looking for.