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[Calibaba]

Trying to install Cerberus Help Desk and it gives this message during requirement check:

The following problems prevent you from running Cerberus Helpdesk 4.0:
upload_tmp_dir is empty in your php.ini file. Please set it.
The 'MailParse' PHP extension is required. Please enable it.
The 'Mail' PEAR package is required. Please install it.
The 'Mail_Mime' PEAR package is required. Please install it.
The 'Mail_mimeDecode' PEAR package is required. Please install it.
The 'Mail_RFC822' PEAR package is required. Please install it.
The 'Text_Password' PEAR package is required. Please install it.


Could someone clarify how to apply this (on a vps) safely? Thank you. Using Centos 4.5. I'm using Interworx control panel.

[Calibaba]

The cerberus install guide says to run this:

pear install --alldeps Mail
pear install --alldeps Mail_Mime
pear install --alldeps Text_Password
pear install --alldeps Image_GraphViz
pear install --alldeps Testing_Selenium-beta
pear channel-discover pear.phpunit.de
pear install --alldeps phpunit/PHPUnit

However....


pear install --alldeps Mail
ERROR: either use the CLI php executable, or set register_argc_argv=On in php.ini


I enabled that in /etc/php.ini and restarted httpd. Still gives off the same error.
http://www.interworx.com/forums/imag...c/progress.gif http://www.interworx.com/forums/images/buttons/edit.gif

[Calibaba]

I got all working except this

pear install --alldeps Mail_Mime
pear/Mail_Mime requires PEAR Installer (version >= 1.6.0), installed version is 1.4.11
pear/Mail_mimeDecode requires PEAR Installer (version >= 1.6.0), installed version is 1.4.11
pear/Mail_mimeDecode requires package "pear/Mail_Mime" (version >= 1.4.0, excluded versions: 1.4.0)
No valid packages found
install failed

pear -V
PEAR Version: 1.4.11
PHP Version: 5.2.0
Zend Engine Version: 2.2.0

[FirmbIT]

Install it manually:

http://download.pear.php.net/package...Mime-1.5.2.tgz

[david510]

Try upgrading pear and install the module.

pear upgrade PEAR

[jstanden]

Hey there!

I actually removed the PEAR requirement from Cerberus Helpdesk 4.0 after a lot of people in the community were having trouble with it.

If you update from Subversion you won't have to hassle with PEAR anymore.

If you need any help with it feel free to PM me.

Thanks!