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  1. #1

    What do you call your "people"?

    What do you call...

    Your employees?

    Technicians, Agents, Account Representatives?

    Your customers?

    Clients, customers, users, subscribers, members?

    There are so many different options, so what is your philosophy?

    How did you decide this?

  2. #2
    Join Date
    Jun 2001
    Location
    Denver, CO
    Posts
    3,302
    Today we filled out an application for the gym, and they wanted to know my position at work, so I put down Chief Cookie Monster.

    But for the most part, our people are either director of [something or other], senior [something or other] or just plain tech support so they don't get a label.

    Customers are customers, clients or .... yah ...
    Jay Sudowski // Handy Networks LLC // Co-Founder & CTO
    AS30475 - Level(3), HE, Telia, XO and Cogent. Noction optimized network.
    Offering Dedicated Server and Colocation Hosting from our SSAE 16 SOC 2, Type 2 Certified Data Center.
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  3. #3
    Join Date
    Jun 2004
    Location
    U.S.A
    Posts
    1,464
    Employees = Staff

    Customers = users

  4. #4
    Join Date
    Aug 2005
    Location
    Columbus, OH
    Posts
    234
    I call my employees either staff or technicians. It mostly depends on what they do and such. As far as my customers go, I call them clients.
    ModulaOne Network - Premium, Reliable, & Affordable
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  5. #5
    Join Date
    Nov 2005
    Posts
    3,944
    I always refer to my customers as clients, and as MrZodiac said, it would depend on what my staff did. Most likely I would refer to them as some sort of representative though whether it be a support representative, sales rep, or account rep.


  6. #6
    Join Date
    Aug 2004
    Location
    Indiana
    Posts
    1,205
    I call my people the mafia, and if you don't pay up your hosting account, my "people" will come have a visit
    Ankit Gupta - Cernax Hosting
    "We're always second in the industry, the customer comes first."

  7. #7
    Join Date
    Mar 2005
    Location
    India
    Posts
    68
    While we were a startup with 10-15 employees , Amar ( Co-founder of Bobcares ) called us, "kids" .

    We used to mimic him behind his back, and later on the term "Kids" got stuck. Subordinates are always referred to as "kids" and team leader is referred to as "Admi" ( short form of Admin).

    After 7 years in industry and 300 people strong, Amar still calls us "Kids" . Hence we also call our subordinates "kids". (There are many "kids" in Bobcares , who are married and having 1-2 children at home.)

    Yeah , we also have the normal boring terms like Techs , Admins , Clients & Customers in our vocabulary for documentation purposes.
    Whats wrong in an innocent cup of tea ?
    -----
    Bobcares.com

  8. #8
    Join Date
    Feb 2005
    Location
    Kalamazoo, MI
    Posts
    1,145
    This depends on your target market.

    Business Customers = clients
    Personal Customers = customers
    Support Techs = Techs
    Advance Support = System Admins
    Billing / Sales / Accountants = Staff
    Synersis Media | Boutique Technology Marketing Agency

  9. #9
    Join Date
    Jul 2007
    Location
    London
    Posts
    100
    We call Staff = Staff
    Customers = Clients.

    Thanks

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