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  1. #1

    McHost vs PixelSeven vs Voxtreme

    Ok, let's see who is the best for around $35/month. Here are their features:

    ---------------------MCHOST-----PIXELSEVEN-----VOXTREME
    Disk Space:------------1GB------------2GB------------1.5GB
    Bandwidth:------------18GB-----------24GB------------20GB
    IP Addresses:-----------1--------------15---------------4
    Price/month:-----------$35------------$33-------------$35


    Beside their features please also value these 2 critical factors:

    - Uptime
    - Support

    If you have experience with more than one of them please mention their advantages & disadvantages.

  2. #2

    Red face McHost ..not for me!

    Interesting question...


    Well I am about 3 months with McHost and the downtime was tremendous. Not to mention other problems.. I moved to McHost leaving my previous provider for the same reasons. The only better thing in McHost was the fast support but as everybody I would prefer not having problems. Now I am already packing my things again..

    This forum is full of McHost happy customers and I was wondering why? Well most of the happy ones are having 1-5 post which means instant creating accounts to support our "company" ..if you know what I mean..

    I am looking for a provider with true 99% uptime. Does 99% exist?

    Anyway, for me is Pixelseven vs Voxtreme only.

  3. #3
    Join Date
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    Australia
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    Re: McHost vs PixelSeven vs Voxtreme

    Originally posted by privenet
    Ok, let's see who is the best for around $35/month. Here are their features:

    ---------------------MCHOST-----PIXELSEVEN-----VOXTREME
    Disk Space:------------1GB------------2GB------------1.5GB
    Bandwidth:------------18GB-----------24GB------------20GB
    IP Addresses:-----------1--------------15---------------4
    Price/month:-----------$35------------$33-------------$35


    Beside their features please also value these 2 critical factors:

    - Uptime
    - Support

    If you have experience with more than one of them please mention their advantages & disadvantages.
    It's next to impossible to compare these providers by price and what they offer above. What you should be looking into is what type of processors, drives and loads do their servers have. Look for servers with low loads. SCSI drives with maybe RAID, good external backup options etc...Getting more resources to use on the server for less $$$$$ means there will probably be more accounts on the server and therefore higher loads etc.

  4. #4
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    Re: Re: McHost vs PixelSeven vs Voxtreme

    hmm .. ask each of those hosts to point you to a 'phpsysinfo' page on the server you'll be placed on.

    Monitor that page for a day or so, your decision should be easier



    Originally posted by Aussie Bob

    It's next to impossible to compare these providers by price and what they offer above. What you should be looking into is what type of processors, drives and loads do their servers have. Look for servers with low loads. SCSI drives with maybe RAID, good external backup options etc...Getting more resources to use on the server for less $$$$$ means there will probably be more accounts on the server and therefore higher loads etc.
    Norm Sherman @ Netacore
    Fast/Reliable cPanel hosting on premium bandwidth
    http://netacore.com

  5. #5
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    I'm currently with Voxtreme, I haven't had the experience of using the other 2 stated hosts but I can honestly say you should choose Voxtreme!

    You state uptime and support are critical factors, well my experience with Voxtreme can assure that you'll be pleased with both.
    The uptime of late has been great, I can't remember there being a period of unacceptable downtime in the last 3-4 months and if you search around you'll find Voxtreme has a very good reputation for its support.. Which I can vouch for, their response to support tickets and problems are very quick and they tend to always reply with a solution and not "we are looking into it"..

    I couldn't be more happier with Voxtreme and I'm sure a lot of people around here will feel the same!

  6. #6
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    1,392

    Re: McHost ..not for me!

    Originally posted by pitsikoulia

    This forum is full of McHost happy customers and I was wondering why? Well most of the happy ones are having 1-5 post which means instant creating accounts to support our "company" ..if you know what I mean..
    That's big accusation. I hope you have some sort of proof to back it up.
    SERVSTRA | THE HIGH BANDWIDTH SERVER SPECIALISTS
    Lowest prices on 2Gbps, 5Gbps & 10Gbps DEDICATED unmetered servers!!!
    █ Custom 10Gbps unmetered clustered server solutions! Email us for more info!
    Over 24 world wide locations to choose from!

  7. #7
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    pitsikoulia can't talk.. only has 8 posts to their nick.... so pitsikoulia signed up to bash McHost?
    Luke
    oh yeah...

  8. #8
    Mr Warp,

    please inform me how many post I should have so as to talk? Beside if I do not talk how I will increase my post so as to be able to talk. You must be stupid..

    Anyway, even if everybody says that McHost is good I could prove that in my occasion they are not. Actually if you scan around the forums you will see the disatisfaction on their new customers... Two posts below this one, somebody is looking for McHost replacement as well!

    THAT'S MY OPINION AND RESPECT IT!

    If you have anything else to say, then say it so as to help the friend who created the post.

  9. #9
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    Modesto, CA
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    Hostworkz, it's true, just pulled my last customers out of mchost.

    I wouldn't recommend them, but there was a time I would have.

    Stay far away from mchost till they get their acts together.

    Just pulled 8 accounts out of their for damn good reasons.
    dotGig
    <:<: [Fruit eating linux administrator]

  10. #10
    Join Date
    Jul 2002
    Posts
    206
    for Voxtreme... i couldn't be much happier after getting regular bash up's from sterlet.net and donhost.

    Support of Voxtreme is very quick, responsive, i was surprised.
    Though they didn't had offer for annual payment, which i was looking for

    Well good work guys.. keep it up

  11. #11
    Originally posted by pitsikoulia
    Two posts below this one, somebody is looking for McHost replacement as well!
    Note that post is 4 months old. In any way, i wish you all the best in your future ventures.
    Marc Wyss - [email protected]
    MCHost Inc - Experts in Private Label Reseller Plans
    http://www.mchost.com

  12. #12
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    hey noone comment about PIXELSEVEN ??

    Their prices seems cool what about their downtime? and support?

  13. #13
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    What do ya know marc. Can't please everyone all of the time

  14. #14
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    Modesto, CA
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    Geeze, EzSnake, have you even used MCHost's services?

    I am trying to get away from them after moving my last customers away from a lack of response, repeated downtime, slow servers, and they are dragging their feet.

    Simple tickets open for 48 hours, saying they would do something, then not doing it. Its starting to just look like a scam, and I know how big they make themselves look but after 8 months they only got worse in their attitudes and response to requests for support.
    dotGig
    <:<: [Fruit eating linux administrator]

  15. #15
    I wish you all the best with your new provider, Samuel
    Marc Wyss - [email protected]
    MCHost Inc - Experts in Private Label Reseller Plans
    http://www.mchost.com

  16. #16
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    Waiting for you to respond to 4 outstanding support tickets for my customers, as well as following through with what you said you were going to do with confirmation as well as response to e-mails.

    My new provider is he.net, a datacenter, not a reseller
    dotGig
    <:<: [Fruit eating linux administrator]

  17. #17
    Your billing tickets are assigned to Letitia. She will take care of that from you. From your followups in your tickets, i always throught they were resolved to your satisfaction. I guess not. In any way, all the best to you
    Marc Wyss - [email protected]
    MCHost Inc - Experts in Private Label Reseller Plans
    http://www.mchost.com

  18. #18
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    Actually my customers say different, and your responses hava always been broken, lacking, and very VERY late, besides being halve truths.

    You state something, don't follow through, don't answer to it, then manipulate your forum to suit your comments, just finish up the business my customers have with your company so I can be done with ya all right?

    Quit passing the buck, quit walking around like you're so important you can't take care of your customers, its getting around and your comment here (Also lacking) and in 3 other places) speaks mounds for it so spare me the waste of time to hear you and do you freaking job
    dotGig
    <:<: [Fruit eating linux administrator]

  19. #19
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    Also my comments were always after you took a great deal of time to resolve, if you ever did on my customer's behalf.

    You've taken almost 4 days to finally respond and you wish me luck with my new provider? My new provider is me, I am just cleaning up my small accounts I had with you for my customers and you arent even going to do that in a timely fashion.

    Your support department is lacking and that is testmement by not only my experience but my customer's experience.
    dotGig
    <:<: [Fruit eating linux administrator]

  20. #20
    Join Date
    May 2002
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    Buffalo, NY
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    Well, my opinion of the entire reselling industry has changed alot over the past couple years.

    It seems to me that as the reselling industry has grown and matured, it has lost much of its ability to do what it set out to do - that is, service the small/start-up hosting businesses that are not ready to go dedicated. In the bigger scheme of things, resellers should be (and are) a perfect bridge for a start-up hosting company that is trying to get their feet under them. Once that customer has grown to a certain size, it seems the natural progression in most cases to move on to a dedicated server. Most start-up hosting companies seem to test their wings with a reseller account and then leave the nest when they learn to fly. And few, if any, of the resellers out there seem to capitalize on the growth of their customers; rather than letting them outgrow you, Marketing 101 would suggest that you transition them up to your own ded servers. In this regard, the industry has not yet matured to the point of vertical integration to strengthen customer retention.

    But back to my point about support I personally think that the growth of the reseller hosting market has far out-stripped the ability of the major players to support it.

    When I was looking for a reselling arrangement a couple years ago, one company (named in this thread) never answered my original sales inquiry, one took a week, and another (not mentioned in this thread, but also quite popular) responded the next day. I went with the last one, and was hopeful that it would work out, since the owner was often referred to in these forums as a personable guy with great support, etc. The first time I had a problem and needed some help, I was absolutely shocked that any sane business person would be so flippant with a response to a paying customer. Not to say that this individual was an immature little primadonna but perhaps he was just plain and simple in over his head. He had too many customers, and not enough time humanly possible to truly service all of them.

    So, what to do?

    I still believe that resellers provide an important bridge for the young hosting company. But, unless there is some step-wise change in the competition, I personally think that they will never be able to retain customers, it is just an incredibly high churn rate. This leads to alot of mudslinging (that you frequently see on these boards) in order to steal a few customers from each other.

    However, the market segment that really does seem to have their marketing hats on straight is the dedicated market. They are making it easier and easier for folks to get onto their own box at a reasonable price. And, the quality of service that I now receive is incredible in comparison. Maybe its the difference in paying someone a couple hundred bucks a month instead of 20 or 30. You spend $250 and someone answers the phone, you spend $20 and they don't have one!

    A ded server may be out of your price range, but why not find 4 or 5 other guys looking for the same thing as you are, and sharing your own box (aka, the WHT Resellers Club concept)? You would also get the added benefit of learning the ropes from your partners. That's the route I took and have not regretted it in the least. There is simply no comparison to the reseller option.
    Buffalo Web Services

    High Quality Hosting since 1998
    http://www.buffaloweb.com

  21. #21
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    Good article BuffaloWeb. We started out as humble resellers and then built our cashflow up to that of a dedicated server. We now have 3 servers and am just about to get 2 more. We're not talking cheapo $99/mth servers here, BTW.

    I run a revenue to server model of about 50%. It's a great business model and one with good long term prospects.

    I was with my accountant this morning doing our books for the end of financial year and he was trying to get his head around web hosting. He finally says, "so you're like a virtual property manager and each server is like an apartment building". He then spent the next 15 minutes praising my business model and telling me, "you know how many investment properties you would need to be earning that kind of money". He has heaps of clients who have investment properties etc.

    It's all good.
    AussieHost.com Aussie Bob, host since 2001
    Host Multiple Domains on Fast Australian Servers!!

  22. #22
    Great article BuffaloWeb,

    but it would have been more useful to mention names of good and bad resellers. Don't afraid to express free your opinion... After all you are not helping this post if you are not telling anything...

  23. #23
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    Tasmania, Australia.
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    Originally posted by Aussie Bob
    I was with my accountant this morning doing our books for the end of financial year and he was trying to get his head around web hosting
    You need to find yourself a new accountant then Bob! You've been trying to explain the concept to him for months. We can't change ours though...it's my Mother-in-Law's company.

    Gary

  24. #24
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    Re: McHost ..not for me!

    Originally posted by pitsikoulia
    This forum is full of McHost happy customers and I was wondering why? Well most of the happy ones are having 1-5 post which means instant creating accounts to support our "company" ..if you know what I mean..
    <--- About 200 posts, and I signed up BECAUSE I was looking for a new host.

    Signed up with MCHost 5/31, received login information 6/1, and I can't think of a single bit of downtime. Maybe I was asleep when all the problems occured

  25. #25
    i agree MCHost is one of the best hosts i have been with, nothing short of excellent (and they proved that with the new skin released tonight ). samuel (aka coastdweller) is famous at the MCHost forum for harassing and attacking other forum members. are you starting on wht now? welcome

    Originally posted by Samuel
    My new provider is he.net, a datacenter, not a reseller
    Originally posted by Samuel
    My new provider is me
    getting a dedicated server at he.net does not make your own provider.
    Last edited by xirus; 07-29-2002 at 03:59 AM.

  26. #26
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    Originally posted by xirus
    i agree MCHost is one of the best hosts i have been with, nothing short of excellent (and they proved that with the new skin released tonight ). samuel (aka coastdweller) is famous at the MCHost forum for harassing and attacking other forum members. are you starting on wht now? welcome
    Assuming you are talking about the CPanel skin, I actually find it kind of ugly, heh Maybe I just need to get use to it

  27. #27
    Originally posted by secludo


    Assuming you are talking about the CPanel skin, I actually find it kind of ugly, heh Maybe I just need to get use to it
    my customers love it hehe

  28. #28
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    Originally posted by Typhoon
    I'm currently with Voxtreme, I haven't had the experience of using the other 2 stated hosts but I can honestly say you should choose Voxtreme!

    You state uptime and support are critical factors, well my experience with Voxtreme can assure that you'll be pleased with both.
    The uptime of late has been great, I can't remember there being a period of unacceptable downtime in the last 3-4 months and if you search around you'll find Voxtreme has a very good reputation for its support.. Which I can vouch for, their response to support tickets and problems are very quick and they tend to always reply with a solution and not "we are looking into it"..

    I couldn't be more happier with Voxtreme and I'm sure a lot of people around here will feel the same!
    and you can offer this ?

    50mb Web Space
    1gb Datatransfer
    5 Mysql Databases
    5 Subdomains
    5 FTP Accounts
    5 Pop3 Accounts
    All for a 1.99 a month

    WOW

  29. #29
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    Originally posted by Editor
    You need to find yourself a new accountant then Bob! You've been trying to explain the concept to him for months.
    I was dealing with one of the lackie accountants today. The head accountant was probably out on the front 9.
    We can't change ours though...it's my Mother-in-Law's company.
    And there you shall forever stay.
    AussieHost.com Aussie Bob, host since 2001
    Host Multiple Domains on Fast Australian Servers!!

  30. #30
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    I believe I will outlive her. Not sure about the inheritance though...what would one do with an accountancy firm?

    Gary

  31. #31
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    Originally posted by xirus
    i agree MCHost is one of the best hosts i have been with, nothing short of excellent (and they proved that with the new skin released tonight ). samuel (aka coastdweller) is famous at the MCHost forum for harassing and attacking other forum members. are you starting on wht now? welcome





    getting a dedicated server at he.net does not make your own provider.

    Walker =), sure does

    And I don't believe I have ever had a conversation with you and being the top poster on a board always gains detractors, not having any contact with you apparently you are offended that I became a disatisfied customer of mchost.

    =) and?
    dotGig
    <:<: [Fruit eating linux administrator]

  32. #32
    Why some people does not understand that THERE ARE MANY DISATISFIED CUSTOMERS OF MCHOST. If you are not you are lucky and stay with them for ever.

    Any experience for Pixelseven?

  33. #33
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    No experience with Pixelseven, but I am familiar with the owner (I think).

    There is an awful lot of spin surrounding MCHost and from Walker's (Not you Rob, Xirus), his site is sitting on XO which means he is probally a new customer of MCHost and certainly does not know how many reseller accounts I had with mchost, nor what mchost was like last year.

    I'm thinking a Sean at pixelseven?
    dotGig
    <:<: [Fruit eating linux administrator]

  34. #34
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    Originally posted by Samuel
    There is an awful lot of spin surrounding MCHost and from Walker's (Not you Rob, Xirus),
    You mean there are 2 Walkers here? How can this be?
    AussieHost.com Aussie Bob, host since 2001
    Host Multiple Domains on Fast Australian Servers!!

  35. #35
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    I'll raise my hand for PixelSeven - When I was with CP it was started with a reseller account from P7

    Sean @ P7 takes good care of the servers he has AND the customer VERY well.
    Uptime and stability were great - and any questions were quickly taken care of.

    P7 goes the whole nine yards and then some.

  36. #36
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    Vote for McHost

    If you are not you are lucky and stay with them for ever.

    I hope too. I really have to put a hand up for McHost here. I've only been with them over a month now.

    I have submitted tickets which have been responded to quickly.

    I love their forums. I don't think that I could have learned as much anywhere else - especially concerning script security.
    I guess partially because of the forums he's been able to create the illusion of a "small town feeling" in a big time company.

    It is a big company, but Marc really puts himself "out there" and I've grown to have a lot of respect for him and his company.

  37. #37
    Ok, here is my idea..

    Since Marc knows how to support the customers, let PixelSeven or Voxtreme - which are having much better servers - to hire Marc and then we will have the best hosting company ever!

  38. #38
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    Jul 2002
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    heck NO!! atleast Voxtreme doesn't want anyone...

    I get immediate replies to my hosting tickets now, sometimes so fast as in minutes... i go crazy about their fast solution.

    and i don't want it to reach to next higher level that i think of the ticket and reply is there

  39. #39
    Join Date
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    I was with MC Host and was not at all pleased. I am with Voxtreme now and although it has only been a very short time, I am very very pleased with them.

    P.S. What happened to dooder?

  40. #40
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    hahah dooder, dooder lives on developer forums!

    Steve one of developer forums' users created a spanking dooder.

    www.developer-forums.com check out the smilies, can't remember the link, but he is there.

    www.domain.com/smilies.php I think
    dotGig
    <:<: [Fruit eating linux administrator]

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