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  1. #1

    Thinking about switching to KnownHost VPS TMX

    Hello All,
    As promised in the last post, I have done my homework and checked reviews for different hosts. I have not seen any negative feedback for knownHost and am planning to switch to Their Company. I have chosen their VSP TMX plan for about $28 a month.
    What makes me nervous is that the following
    Do you offer managed VPS products?
    “We consider ourselves a semi-managed VPS company. We will apply Operating system and applications updates for standard applications such as PHP, MySQL, Apache, etc based upon your request. As well, we will help with 3rd party products you want to install aside from the applications we install upon delivery of your VPS. To request 3rd party application installation simply open a support ticket and provide detailed installation instructions.”
    I know that this plan is overkill for bandwidth and storage or my web-site and blog but I have had it with shared hosting plans.
    :I need to be provided with a forum and have the ability to install multiple blogs such as Wordpress and transfer my Serndipity Blog.
    I am not an IT guy and need hand holding, any thought on the matter. I would like to thank you for your help in advance.
    PS: I appreciate if a KnownHost guy could answer this too.
    MasoudS

  2. #2
    Join Date
    Jan 2006
    Posts
    1,922
    Hello,

    You can install any forum you want in our VPS plans as you have full root access. So for example you may need vBulletin based on your post which we can install for you if requested. Regarding your concern about us being "Semi-Managed", all you need to do is ask us to update your applications and we will. This goes for any VPS with any control panel. We just don't force the upgrades as many of our customers have custom applications which in many cases could break their configurations. With cPanel as the control panel you can (or we can for you) enable it to update automatically as updates are made available so in reality things can be automated (this applies to cPanel/WHM only). I hope this answers your questions.

    -Jay
    KnownHost Managed VPS Specialists
    Toll Free: (866)-332-9894
    Fully Managed VPS, Wordpress, Cloud Servers, and Dedicated Servers

  3. #3

    Thanks J i am going to start the switching process in a day or two

    Thanks J, I am going to contact your sales staff and see if we can get the ball rolling. As I wrote you Aplus has a c pannel but I don't know what kind it is. I just need a lot of hand holdings to get my account switched to your company. I need you guys to transfer my domains, web-site, and blog. Would that pose a problem?

  4. #4
    Join Date
    Jan 2006
    Posts
    1,922
    Quote Originally Posted by masoudS View Post
    Thanks J, I am going to contact your sales staff and see if we can get the ball rolling. As I wrote you Aplus has a c pannel but I don't know what kind it is. I just need a lot of hand holdings to get my account switched to your company. I need you guys to transfer my domains, web-site, and blog. Would that pose a problem?
    If the control panels don't match then we don't do migrations unfortunately. If you don't have a lot of sites to move over then it isn't as complicated but it is manual. You can backup your databases and restore them and if you have problems you can ask us for advice. We want to set the expectation properly so please understand we won't do migrations from different control panels (I believe Aplus.net has a custom control panels). I am nearly certain of this.

    -Jay
    KnownHost Managed VPS Specialists
    Toll Free: (866)-332-9894
    Fully Managed VPS, Wordpress, Cloud Servers, and Dedicated Servers

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