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  1. #1

    when accessing sites cpanel showing blank page

    when accessing sites cpanel showing blank page
    this problwm occures when accessing any site on the server

    what is the solution

    i restarted the cpanel and the problem still and the cpanel stopped working


    any help please

  2. #2
    Join Date
    Oct 2004
    Location
    Kerala, India
    Posts
    4,771
    Are you getting default cpanel page when accessing the sites? If yes, check if the sites are assigned to the correct IPs. The IP in the zone file and the httpd.conf file should be same for the domains.
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  3. #3
    Join Date
    Jun 2007
    Posts
    44

    Thumbs up

    Contact cPanel support they will fix this issue immediately. I faced same problem and cPanel support fixed it within an hour.

  4. #4
    i am thinking this is an resource issue , check if you have enough free RAM available . Also run /scripts/upcp if you have enough memory .

  5. #5
    Join Date
    May 2006
    Location
    India
    Posts
    661
    Quote Originally Posted by sint View Post
    when accessing sites cpanel showing blank page
    this problwm occures when accessing any site on the server

    what is the solution

    i restarted the cpanel and the problem still and the cpanel stopped working

    any help please
    There are mainly two reason's for this "cpanel page showing issue".

    1) The apache configuration files got corrupted or missing the entries for your domains.
    2)The IP address in apache conf file and DNS are different.

    Please check these
    Last edited by SparkSupport; 09-03-2007 at 02:26 PM.
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  6. #6
    Quote Originally Posted by SparkSupport View Post
    There are mainly two reason's for this "cpanel showing issue".

    1) The apache configuration files got corrupted or missing the entries for your domains.
    2)The IP address in apache conf file and DNS are different.

    Please check these
    1) If its missing the enries for the domains , cpannel will work

    2) the ip address is wrong also the cpanel will work .

    only problem would be the site showing the cpanel default page and NOT cpanel showing a blank page .

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