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  1. #1
    Join Date
    Jun 2005
    Location
    Ohio, USA
    Posts
    217

    Plesk Login Not Working

    My server ran out of space lastnight which resulting in a MySQL shutdown on the server. After getting some of the stuff on the server moved to another one and MySQL back on, I cannot login to my Plesk panel. It worked fine before MySQL went down and of course wouldn't work at all (Even comeup) while MySQL was down. Now when I go to login, I get the correct login screen and fields and type in my stuff. After hitting enter, I get the following message:

    ERROR: PleskException
    Unable initialize session:

    0: /usr/local/psa/admin/plib/cmd_loginup.php:229
    createSessionCommon(integer '1', string 'admin', boolean true, string '65.25.44.56', NULL null)
    1: /usr/local/psa/admin/plib/cmd_loginup.php:332
    createSessionAdmin(string 'admin', string '*************', boolean false, boolean false, boolean true)
    2: /usr/local/psa/admin/plib/cmd_loginup.php:128
    createSession(string 'admin', string '*************')
    3: /usr/local/psa/admin/htdocs/login_up.php3:25
    NuPixel - Custom Web Design & Graphics
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  2. #2
    Join Date
    Oct 2004
    Location
    Kerala, India
    Posts
    4,771
    Is plesk restarting fine from the shell? Or is it throwing errors?
    David | www.cliffsupport.com
    Affordable Server Management Solutions sales AT cliffsupport DOT com
    CliffWebManager | Access WHM from iPhone and Android

  3. #3
    Join Date
    Jun 2005
    Location
    Ohio, USA
    Posts
    217
    It was restarting fine from shell.
    NuPixel - Custom Web Design & Graphics
    Extraordinary, Not Ordinary
    Web & Graphic Design, HTML, XHTML, CSS, Script Customization & Integration + More!
    Click Today! --> NuPixelStudios.com

  4. #4
    I know this is pretty old .. However I think this will be helpful to someone else
    I met the same error and it seems that this error appears if the disk usage is full. Most probably disk usage in / partition will be close to 100%. If so you can remove some of the older files like log files and free up some space.

    Also make sure that /usr/local/psa/admin/sessions has got right permissions.

    # ls -ld /usr/local/psa/admin/sessions
    drwxrwx--- 2 root psaadm 4096 Dec 12 15:09 /usr/local/psa/admin/sessions

    Chk out this link for more details
    kb.bobcares.com/?View=entry&EntryID=78

  5. #5
    Join Date
    Jun 2005
    Location
    Ohio, USA
    Posts
    217

    Lightbulb

    Quote Originally Posted by BrijeshBalan View Post
    I know this is pretty old .. However I think this will be helpful to someone else
    I met the same error and it seems that this error appears if the disk usage is full. Most probably disk usage in / partition will be close to 100%. If so you can remove some of the older files like log files and free up some space.

    Also make sure that /usr/local/psa/admin/sessions has got right permissions.

    # ls -ld /usr/local/psa/admin/sessions
    drwxrwx--- 2 root psaadm 4096 Dec 12 15:09 /usr/local/psa/admin/sessions

    Chk out this link for more details
    kb.bobcares.com/?View=entry&EntryID=78
    Thanks for that information, that is what I ended up doing.
    NuPixel - Custom Web Design & Graphics
    Extraordinary, Not Ordinary
    Web & Graphic Design, HTML, XHTML, CSS, Script Customization & Integration + More!
    Click Today! --> NuPixelStudios.com

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