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  1. #1

    WARNING! Leaseweb

    I have had a dedicated server (10mbps unmetered) for exactly 3 days. Today my site was timing out, so I did a trace route. It turns out that the site is working for people not living the USA. Here are some trace route from some random locations in the USA

    MN, USA Trace:
    1 <10 ms 15 ms <10 ms 207.250.234.1 [207.250.234.1]
    2 <10 ms <10 ms <10 ms 207-250-148-109.static.twtelecom.net [207.250.148.109]
    3 15 ms 15 ms 15 ms peer-02-so-0-0-0-0.chcg.twtelecom.net [66.192.244.20]
    4 15 ms 15 ms 15 ms 66.192.252.98 [66.192.252.98]
    5 31 ms 46 ms 31 ms nyk-bb1-pos0-3-0.telia.net [213.248.80.154]
    6 125 ms 109 ms 109 ms ldn-bb1-link.telia.net [80.91.249.248]
    7 125 ms 156 ms 109 ms adm-bb1-pos6-0-0.telia.net [213.248.65.150]
    8 109 ms 125 ms 109 ms adm-b1-link.telia.net [80.91.254.5]
    9 109 ms 125 ms 125 ms leaseweb-117436-adm-b1.c.telia.net [80.239.193.6]
    10 * * * Request timed out.


    NY, USA
    Tracing route to free-tv-video-online.info [85.17.184.206]
    over a maximum of 30 hops:

    1 15 ms <10 ms <10 ms 64.90.164.157.static.nyinternet.net [64.90.164.157]
    2 31 ms 15 ms 15 ms cs30.nyinternet.net [172.16.31.201]
    3 15 ms 15 ms 15 ms cs30b.nyi.net [172.16.31.50]
    4 15 ms 15 ms 31 ms 289.ge-1-3-2.mpr1.lga5.us.above.net [64.124.193.82]
    5 109 ms 93 ms 125 ms so-7-0-0.mpr3.ams1.nl.above.net [64.125.27.186]
    6 140 ms 109 ms 156 ms Leaseweb.ams1.nl.above.net [62.93.194.214]
    7 * * * Request timed out

  2. #2
    Join Date
    Mar 2003
    Posts
    12,797
    Did you send this info to them? WHT may not be able to help you but Leaseweb will.
    .
    JoneSolutions.Com is on the net providing services and support 24/7 since 2001.
    .

  3. #3
    Join Date
    Oct 2001
    Location
    USA
    Posts
    1,022
    Is this traceroute going from or to your server? Also, you may want to check if there is a firewall in between. But I'd agree with net that it is best to bring this to Leaseweb.
    Reyner Natahamidjaja | GIP Networks Inc
    SSAE 16 SOC 2 Type II, HIPAA Audited and PCI Compliant with 24/7 Dedicated Onsite Staff
    Protecting Businesses Against Power Outage and Down Time

  4. #4
    You traceroute had reach leaseweb network,so I guess it does not leaseweb block you,check firewall configuration,does your server offline now?

  5. #5
    Join Date
    Jun 2007
    Location
    Tokyo, Japan
    Posts
    333
    Either another router/switch in the datacenter's problem or your server is down.
    Yudai Yamagishi

  6. #6
    Join Date
    Nov 2000
    Location
    Holland
    Posts
    246
    Well his server is online, I can access it fine (then again, I'm in NL).

    I did a few traceroutes, and the one from SoftLayer doesn't seem to work with your server. Oddly it does work with my 10Mbps unmetered server at Leaseweb, even though it takes the same hops.
    My server:
    1 [removed] 137.032 ms 0.554 ms 1.337 ms
    2 v61.cer02.dal01.dallas-border.com (66.228.118.153) 0.285 ms 0.239 ms 0.229 ms
    3 aer1-ge-3-5.dallasequinix.savvis.net (208.175.175.41) 0.279 ms 0.287 ms 0.256 ms
    4 208.175.175.50 (208.175.175.50) 0.491 ms 0.780 ms *
    5 64.209.106.30 (64.209.106.30) 128.969 ms 127.428 ms 127.473 ms
    6 [my server at leaseweb] 127.256 ms 127.202 ms 127.228 ms

    Your server:
    1 [removed] 0.293 ms 0.228 ms 0.216 ms
    2 v61.cer02.dal01.dallas-border.com (66.228.118.153) 1.614 ms 4.915 ms 24.349 ms
    3 aer1-ge-3-5.dallasequinix.savvis.net (208.175.175.41) 0.302 ms 0.251 ms 0.255 ms
    4 * 208.175.175.50 (208.175.175.50) 0.578 ms 0.696 ms
    5 * * *
    6 * * *
    7 * * *
    8 * * *
    9 * * *
    10 * * *
    11 * * *
    12 * * *
    13 *
    Traceroutes from Awknet.com (California) and Layeredtech.com (Texas) servers worked fine in both cases.

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