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Thread: Dedicated vs Shared IP address
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08-25-2007, 10:16 AM #1WHT Addict
- Join Date
- Mar 2005
- Posts
- 144
Dedicated vs Shared IP address
I have a reseller account with cPanel and WHM.
I purchased the extra "dedicated" ip address for my use. I understand it is dedicated exclusively to my accounts, but shared between each of my accounts...
The provider also provides a "shared" ip. I understand that if I did not have my own dedicated ip, then I would use this ip and it would be shared between my accounts, and among all the other accounts on his server...
My question pertains to the way WHM initializes a new account. It assigns the company shared ip to each of my new domain accounts, instead of my dedicated ip.
Pinging the newly created domain account results in seeing the company shared ip - not my dedicated ip.
Is this correct? I think WHM should be assigning my dedicated ip, and ping should show my dedicated ip.
Please advise...and TIA!
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08-25-2007, 10:40 AM #2Web Hosting Master
- Join Date
- Oct 2004
- Location
- Kerala, India
- Posts
- 4,771
Ask your provider to make the shared IP of your reseller account your dedicated IP. It has to be done from the main WHM --> reseller center area.
David | www.cliffsupport.com
Affordable Server Management Solutions sales AT cliffsupport DOT com
CliffWebManager | Access WHM from iPhone and Android
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08-25-2007, 08:37 PM #3WHT Addict
- Join Date
- Mar 2005
- Posts
- 144
Thanks - He did something like that.
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08-26-2007, 06:48 AM #4Web Hosting Master
- Join Date
- Oct 2004
- Location
- Kerala, India
- Posts
- 4,771
You are welcome.
David | www.cliffsupport.com
Affordable Server Management Solutions sales AT cliffsupport DOT com
CliffWebManager | Access WHM from iPhone and Android