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  1. #1

    Dedicated vs Shared IP address

    I have a reseller account with cPanel and WHM.

    I purchased the extra "dedicated" ip address for my use. I understand it is dedicated exclusively to my accounts, but shared between each of my accounts...

    The provider also provides a "shared" ip. I understand that if I did not have my own dedicated ip, then I would use this ip and it would be shared between my accounts, and among all the other accounts on his server...

    My question pertains to the way WHM initializes a new account. It assigns the company shared ip to each of my new domain accounts, instead of my dedicated ip.

    Pinging the newly created domain account results in seeing the company shared ip - not my dedicated ip.

    Is this correct? I think WHM should be assigning my dedicated ip, and ping should show my dedicated ip.

    Please advise...and TIA!

  2. #2
    Join Date
    Oct 2004
    Location
    Kerala, India
    Posts
    4,771
    Ask your provider to make the shared IP of your reseller account your dedicated IP. It has to be done from the main WHM --> reseller center area.
    David | www.cliffsupport.com
    Affordable Server Management Solutions sales AT cliffsupport DOT com
    CliffWebManager | Access WHM from iPhone and Android

  3. #3
    Thanks - He did something like that.

  4. #4
    Join Date
    Oct 2004
    Location
    Kerala, India
    Posts
    4,771
    You are welcome.
    David | www.cliffsupport.com
    Affordable Server Management Solutions sales AT cliffsupport DOT com
    CliffWebManager | Access WHM from iPhone and Android

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