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Thread: Email problem
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08-25-2007, 07:14 AM #1Web Hosting Evangelist
- Join Date
- Mar 2005
- Posts
- 540
Email problem
Hello
I can not send email from my server ,it shows the below error :
"There was an error sending your message: authentication failure [SMTP: Invalid response code received from server (code: 435, response: Unable to authenticate at present)]"
what shoudl I do?
thanks
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08-25-2007, 08:18 AM #2Web Hosting Master
- Join Date
- Oct 2004
- Location
- Kerala, India
- Posts
- 4,771
It seems to be an issue with email authentication. What control panel are you using on the server?
David | www.cliffsupport.com
Affordable Server Management Solutions sales AT cliffsupport DOT com
CliffWebManager | Access WHM from iPhone and Android
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08-25-2007, 08:32 AM #3Web Hosting Evangelist
- Join Date
- Mar 2005
- Posts
- 540
the control panel we are using is Cpanel
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08-25-2007, 09:20 AM #4Newbie
- Join Date
- Jul 2007
- Posts
- 10
Hello,
It seems to be a courier-auth issue then, try this Fix and let us know if it works for you or not:
I narrowed down the problem to
/usr/local/cpanel/bin/courier-auth on the server and i then compared it to the ones we had on our other working servers and found that the md5sum was different, even though file size was the same.
so, I copied the file from a good server and replaced this one.
Then Ran /scripts/upcp --force and this should get your issue resolved.
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08-25-2007, 10:25 AM #5Web Hosting Master
- Join Date
- Oct 2004
- Location
- Kerala, India
- Posts
- 4,771
Are you able to login to the webmail without any issue? If yes, you may try the fix shown by Linux Admin
David | www.cliffsupport.com
Affordable Server Management Solutions sales AT cliffsupport DOT com
CliffWebManager | Access WHM from iPhone and Android