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07-25-2002, 11:52 PM #1Newbie
- Join Date
- Jul 2002
- Posts
- 17
Question about Dixiesys payment policies
Looking at Dixiesys as my next hosting company after the bad experience with CW. Anyway, was reading their payment policy:
Terms of Payment A credit card User agrees to allow "Dixie Internet" to bill his or her card on each successive billing date without obtaining User's permission after the initial charge. A credit card User shall notify Dixie Internet of any changes in credit card number or expiration date. If the card is not honored for any reason, Dixie Internet will attempt to notify the card holder by using the telephone information given at sign-up or by E-mail. Dixie Internet will call the card holder, and if alternative billing has not been established, the account will be terminated. Restoring the account will be subject to a setup fee of $10.00.
Thanks!! BTW...nice site.
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07-25-2002, 11:58 PM #2Web Hosting Master
- Join Date
- Aug 2001
- Location
- Canada
- Posts
- 1,598
Just about every host out there has recurring billing. If you want to work your way around this, try contacting them.
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07-26-2002, 01:54 AM #3ex-Aussie
- Join Date
- Aug 2000
- Location
- Tacoma, Washington
- Posts
- 9,576
All they're telling you is if you sign up, they'll charge your credit card on a monthly basis, terminate you if your card fails after all reasonable attempts are made to contact you, and not ask permission of you directly every time your fees are due. All common processes, and nothing you should be worried about.
Greg MooreFormer Webhost... now, just a guy.
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07-26-2002, 03:51 AM #4Mr Unmetered
- Join Date
- Jul 2001
- Location
- Melbourne, AU
- Posts
- 1,392
scsi_guru, when you want to cancel, inform them and if they are a decent host they should stop the recurring charge.
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07-26-2002, 03:55 AM #5Web Hosting Master
- Join Date
- May 2001
- Posts
- 600
They charge you monthly until you cancel. This is a standard method.
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07-26-2002, 04:04 AM #6Newbie
- Join Date
- Jul 2002
- Location
- USA
- Posts
- 20
They also offer PayPal, and i don't think PayPal is recurring billing,
recurring billing may only be if you use there merchant account?
Please correct me if i'm wrong, as i have started using dixiesys
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07-26-2002, 04:54 AM #7Web Hosting Master
- Join Date
- Nov 2000
- Location
- Newport Beach CA
- Posts
- 609
Originally posted by Gorgar
They also offer PayPal, and i don't think PayPal is recurring billing,
recurring billing may only be if you use there merchant account?
Please correct me if i'm wrong, as i have started using dixiesysVOIPO - VoIP Telephone Service
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07-26-2002, 09:43 AM #8Newbie
- Join Date
- Jul 2002
- Posts
- 21
I believe that Gary asks for a paypal subscription which is recurring.
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07-26-2002, 03:08 PM #9Web Hosting Master
- Join Date
- Nov 2001
- Location
- The South
- Posts
- 5,408
You cancel, we quit charging, billing is recurring, at 3.95 a month we don't have a budget for "collections" if it ain't recurring it's too much trouble
We use 2checkout and Paypal for recurring if we don't cancel you in a timely manner they sure will so you don't have any worry.Gary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
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07-26-2002, 06:47 PM #10Newbie
- Join Date
- Jul 2002
- Posts
- 17
Gary...thanks! I'm going to give your company a try. I'm heading there now to transfer my domain. How much time to set up my account??
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07-26-2002, 07:21 PM #11Web Hosting Master
- Join Date
- Feb 2002
- Location
- UK
- Posts
- 3,098
Probably less than 24 hours
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07-26-2002, 07:27 PM #12Web Hosting Master
- Join Date
- Nov 2001
- Location
- The South
- Posts
- 5,408
Normally it is, we had to put a few folks off for nearly 33 hours or so this week while we built some new servers, we're getting slammed thanks to the July sale and other stuff. Everyone was very patient about the wait time and we're filling up the new servers nicely, I'm ordering 2 more next week, early next week, we're already at 1/4 capacity on the new servers.
scsi_guru can tell or not tell how long it took him to get setupGary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
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07-26-2002, 07:29 PM #13Newbie
- Join Date
- Jul 2002
- Posts
- 17
Yea...super turnaround time..about 15 minutes after I signed up got the email with the DNS settings and everything else. How long before domain propogation is finished? Already changed the DNS through my registrar.
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07-26-2002, 07:33 PM #14Web Hosting Master
- Join Date
- Feb 2002
- Location
- UK
- Posts
- 3,098
48 hours usually or less could take up to 72
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07-26-2002, 08:24 PM #15WHT Addict
- Join Date
- Jun 2002
- Posts
- 120
3.95 2 for one special?
3.95 2 for one special?
Thats $3.95 for 2 accounts..
I think you will get very tired of the support emails you are recieving all day within 4-8 months and very little margin to work with.
Unless you love repetitive work, I Really do think you will get tired of that many support emails quick.
* just a drive by note *
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07-26-2002, 11:45 PM #16Web Hosting Master
- Join Date
- Nov 2001
- Location
- The South
- Posts
- 5,408
Re: 3.95 2 for one special?
Originally posted by mrbling
3.95 2 for one special?
Thats $3.95 for 2 accounts..
I think you will get very tired of the support emails you are recieving all day within 4-8 months and very little margin to work with.
Unless you love repetitive work, I Really do think you will get tired of that many support emails quick.
* just a drive by note *
As for margins, well I think my margins are my business but I will say this, my bills are paid and if I don't sign up another customer next month, I'll be able to pay my bills next month too. I don't need to use next month's money to pay last month's bills.
And I get to stay home all day with my son and work in my shorts and a wife beater, there's things other than "margins" I am concerned with, but let's just say my margins are quite allright
As for repetitive, how are the tickets I see any MORE repetitive than say, the tickets a host who charges $30 a month sees? "How do I check my email?" etc it's all the same, besides I have folks who handle 90% of the tickets that come in and I handle the ones they don't/can't handle.Gary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
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07-27-2002, 02:01 AM #17WHT Addict
- Join Date
- Jun 2002
- Posts
- 120
It feels a lot less repetitive when a customer is paying you at least $10+
thats for sure
Soon you will be going.. that damn $3.95 account is bothering me again.. yes soon Its all good now because your in the mood but after a few months of answering 10 questions to a $3.95 account, you will get pissed at it hehe!
You'll be playing with your kids and then a $3.95 calls you up and asks you how to design his web page and if he can send you a disk for you to upload it for him , you'll be pissed then
but if it was a $20 account, that would be acceptable!
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07-27-2002, 02:32 AM #18Aspiring Evangelist
- Join Date
- May 2002
- Location
- Huntington Beach, Ca
- Posts
- 392
Originally posted by mrbling
but if it was a $20 account, that would be acceptable!
And Gary you wear "wife beaters" thats it! I am finding a new host!
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07-27-2002, 02:34 AM #19Web Hosting Master
- Join Date
- Nov 2001
- Location
- The South
- Posts
- 5,408
Ahaha you think I just fell off the turnip truck yesterday?
I'm quite happy with how it is all working out and we're creeping up on the 1 year mark since I started. 14 web servers, 3000 customers, 5000 web sites, and nearly 100K in sales later, I'm so damned pleased with how it's working out and my income from this that I go to bed smiling every night, even after some $3.95 calls up unable to check mail at 1am only to find it's because he's using his Plesk login and not his mailbox name.
I'm sorry if the fact that I'm not gonna be a millionaire anytime soon bothers you, frankly it don't bother me a bit. Not knowing which muppet is my kid's favorite now that would bother me.
You eat the caviar I'll have my Whopper and Large Fries, it's all good.Gary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
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07-27-2002, 02:45 AM #20Web Hosting Guru
- Join Date
- Mar 2002
- Location
- Michigan
- Posts
- 302
Originally posted by Dixiesys
Ahaha you think I just fell off the turnip truck yesterday?
I'm quite happy with how it is all working out and we're creeping up on the 1 year mark since I started. 14 web servers, 3000 customers, 5000 web sites, and nearly 100K in sales later, I'm so damned pleased with how it's working out and my income from this that I go to bed smiling every night, even after some $3.95 calls up unable to check mail at 1am only to find it's because he's using his Plesk login and not his mailbox name.
I'm sorry if the fact that I'm not gonna be a millionaire anytime soon bothers you, frankly it don't bother me a bit. Not knowing which muppet is my kid's favorite now that would bother me.
You eat the caviar I'll have my Whopper and Large Fries, it's all good.
BC12
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07-27-2002, 03:24 AM #21Web Hosting Master
- Join Date
- Sep 2001
- Location
- Texas
- Posts
- 878
Originally posted by Dixiesys
Ahaha you think I just fell off the turnip truck yesterday?
I'm quite happy with how it is all working out and we're creeping up on the 1 year mark since I started. 14 web servers, 3000 customers, 5000 web sites, and nearly 100K in sales later
I'm sorry if the fact that I'm not gonna be a millionaire anytime soon bothers you, frankly it don't bother me a bit. Not knowing which muppet is my kid's favorite now that would bother me.
-LamarGoing out of business in our 10th year.