I have a reseller account that cAme with two free dedicated IP addresses which I assigned to ns1.mydomain.com and ns2.mydomain.com. I aslo had my provider rDNS those two IPs to my nameservers -which they did.
I did a whois on my dedicated IP with webhosting.info service and it showed some domains that use my IP but are not created by me in WHM.
I had a chat with the support dept. and here what he said.
IS HE RIGHT?
Please wait for a site operator to respond.
You are now chatting with 'T...'
T...: Welcome to ... How can I help you?
ME: Hello. I have a reseller hosting account with dedicated IP addresses. Isn't dedicated IPs supposed to be used only by my main domain and the accounts I create in my WHM?
T...: By default they use the shared IP of the server., you can request your account(s) be placed on dedicated IP's to the sales department.
Travis: The dedicated IP address request form can be located at: ...
ME: I already did that. My dedicated IP is: ... I also had this IP rDNS to my main domain: ns1.syserver.com
Riyadh: Please take a look at: http://whois.webhosting.info/MY
DEDICATED IP ADDRESS
ME: There are some domains there that use my dedicated IP address but they are not my domains!
ME: ie. some domains which use my dedicated IP address (shown in the report by webhosting.info) are not my domains and are not created by me nor are in my WHM.
T...: They are just other accounts on the server.
ME: I thought that my dedicated IPs are supposed to be used only by my accounts not any others. Am I correct?
Tr...: That IP is assigned to several other accounts.
ME: So, what's the difference between shared IPs and dedicated IPs?! Let's say one of the domains (the ones I don't host) that "share" the same IP with my dedicated IP is spamming, won't my IP be blacklisted?
Tr...: It is not the IP that get's blacklisted. It is the whole server.
ME: If one of the domains that is sharing my dedicated IP address is caught spamming, what measure do you take in that case? I hope neither my reseller account nor the accounts I host will be affected.
Tr...: We take very strong action against people who abuse email and spam. We are also in contact with the top email providers to ensure the server does not get blacklisted.
Can a dedicated IP be shared? Is what "support" said true?