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Thread: What might be the problem?
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07-23-2002, 10:25 PM #1Web Hosting Master
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What might be the problem?
Hello,
I have something that I don't know what is the problem.
There is a website that I am able to ping and navigate around without any program. I also used samspade.org to do a traceroute, and I couldn't find any problem when doing the traceroute.
Today, there is a person in Ohio who suddenly cannot ping the website or load the website. He was able to until today.
If he doesn't have any problem loading other sites and has problem loading and pinging this website, then what might be the problem?
This site is on my server and I didn't do anything to block him out.
Any clue?
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07-24-2002, 12:10 AM #2Web Hosting Master
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It is generally just an over loaded route or a problem with his ISP..
Have him try it later..
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07-24-2002, 12:24 AM #3Web Hosting Master
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But he has no issues with connectivity and he is able to load any others sites. If his isp has a problem, then how is he able to load other sites just fine?
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07-24-2002, 12:29 AM #4Fool about Town
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check out ALL his nameservers.
if different nameservers have different zone records it could result in sites being unavailableI am now happily selling Natural Herbal Hair Oil - happy to be so far removed from technology!
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07-24-2002, 12:30 AM #5Web Hosting Master
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I'm also having a similar problem.
The problem is that the domain name does not resolve to IP. DNS problem. This remains for a few days and then its ok again. Only on a few ISPs.× Dedicated Servers × cPanel Shared/Reseller Hosting
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07-24-2002, 12:35 AM #6Web Hosting Master
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Originally posted by MotleyFool
check out ALL his nameservers.
if different nameservers have different zone records it could result in sites being unavailable
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07-24-2002, 12:37 AM #7Web Hosting Master
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Originally posted by masood
I'm also having a similar problem.
The problem is that the domain name does not resolve to IP. DNS problem. This remains for a few days and then its ok again. Only on a few ISPs.
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07-24-2002, 12:47 AM #8Fool about Town
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not enough data diagnose.. we can all only guess.
if his domain has only your nameservers then dns may not be the problemI am now happily selling Natural Herbal Hair Oil - happy to be so far removed from technology!
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07-24-2002, 12:59 AM #9Web Hosting Master
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Originally posted by Asia
If the domain name does not resolve to the IP, then how come I can load the site while he can't.× Dedicated Servers × cPanel Shared/Reseller Hosting
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07-24-2002, 01:08 AM #10Web Hosting Master
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Originally posted by masood
In my case the one who can load the site, their ISP can resolve the domain name, but those who can not, their ISP can not.
So what you are saying, the problem resides on his ISP, am I correct?
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07-24-2002, 10:31 AM #11WHT Addict
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Originally posted by Asia
Hello,
So what you are saying, the problem resides on his ISP, am I correct?Jay Kramer - Operations Manager
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www.colostore.com 1-877-719-3698
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07-24-2002, 10:32 AM #12Web Hosting Master
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Asia,
No. I'm trying to find out the reason. This should not be the case, because there are serveral ISPs around the world which were effected.
One possible reason I could think of is that somehow the DNS did not respond at a particular time, and the no-result was cached in those ISPs. It took sometime to refresh.
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07-24-2002, 10:40 AM #13WHT Addict
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Originally posted by masood
Asia,
No. I'm trying to find out the reason. This should not be the case, because there are serveral ISPs around the world which were effected.
One possible reason I could think of is that somehow the DNS did not respond at a particular time, and the no-result was cached in those ISPs. It took sometime to refresh.
Did you check to see if the domain name was still valid, ie expiration date not expired. Who is the registrar, check their root nameservers what DNS server do they say is authoritative for that domain. Then do nslookups from other well known DNS servers, occasionally you get a period when the root-servers have not fully propagated domain names to the other root-servers, this happens more frequent now with many registrars.Jay Kramer - Operations Manager
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07-24-2002, 10:57 AM #14Web Hosting Master
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Today, he told me that everything went back to normal.
There is no new changes to the domain name lately.
I guess it has something to do with his ISP.