Results 1 to 7 of 7
-
07-22-2002, 03:31 PM #1Web Hosting Master
- Join Date
- Nov 2001
- Location
- The South
- Posts
- 5,408
CobaltConnection nonresponsiveness
I have 1 server with CobaltConnection, a rackshack Raq4 that I needed at a moment's notice a few months ago and Rackshack themselves were out of them.
Well it stopped pinging at 11AM, it's now 2:30PM and my helpdesk ticket (with Cobalt Connection) is unanswered, emails to support@ and sales@ are unanswered, and I even left a message on the phone number listed in whois. No responses at all.
I can't go directly to Rackshack since I don't have the RS#### for the server so they won't reboot it.
Yeah my fault but come on this is 3 and a half HOURS now, that's totally unacceptale.
If a truly helpful Rackshack person is reading this and would like to really do me a BIG favor, would you check 216.40.202.11 for me and reboot it? I'd be mighty gratefulGary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
-
07-22-2002, 05:03 PM #2Web Hosting Master
- Join Date
- Nov 2001
- Location
- The South
- Posts
- 5,408
Damn, it's Rackshack having network problems apparently? ARGH
Gary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
-
07-22-2002, 05:14 PM #3Web Host :)
- Join Date
- Jan 2002
- Location
- Boston
- Posts
- 5,014
I noticed the same thing, Everything seems to be seriously lagging on and off all day.. Atleast for me that is..
-
07-22-2002, 05:21 PM #4Web Hosting Master
- Join Date
- Nov 2001
- Location
- The South
- Posts
- 5,408
Server uptime: 44 minutes.
What kinda network problems (not that I'm denying that network problems arent' happening but methinks that wasn't the only reason).Gary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
-
07-22-2002, 06:28 PM #5Web Hosting Master
- Join Date
- Nov 2001
- Location
- The South
- Posts
- 5,408
I can't ping it now, and the server was acting really strange, I need to put a reboot ticket in but NO ONE FROM COBALTCONNECTION HAS CONTACTED ME, NEARLY 7 HOURS NOW.
I am getting totally
This is pathetic, 7 hours, 2 helpdesk tickets, forget how many emails, and a phone call later and no one's even replied to me.Gary Harris - the artist formerly known as Dixiesys
resident grumpy redneck
-
07-22-2002, 07:04 PM #6Disabled
- Join Date
- Apr 2002
- Location
- Las Vegas
- Posts
- 799
need server up very soon , please .......
IP 216.40.202.11 !!!!!
I too is getting mad @ COBALTCONNECTION ..... 1/2 day now and still no web site
-
08-01-2002, 12:58 PM #7WHT Addict
- Join Date
- Aug 2001
- Posts
- 160
Someone should have responded, apprarently they did not. Guess I can't ever go on vacation.
Blue Optic .:. Web Solutions
http://www.blueoptic.com