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  1. #1
    Join Date
    Nov 2001
    Location
    The South
    Posts
    5,408

    CobaltConnection nonresponsiveness

    I have 1 server with CobaltConnection, a rackshack Raq4 that I needed at a moment's notice a few months ago and Rackshack themselves were out of them.

    Well it stopped pinging at 11AM, it's now 2:30PM and my helpdesk ticket (with Cobalt Connection) is unanswered, emails to support@ and sales@ are unanswered, and I even left a message on the phone number listed in whois. No responses at all.

    I can't go directly to Rackshack since I don't have the RS#### for the server so they won't reboot it.

    Yeah my fault but come on this is 3 and a half HOURS now, that's totally unacceptale.

    If a truly helpful Rackshack person is reading this and would like to really do me a BIG favor, would you check 216.40.202.11 for me and reboot it? I'd be mighty grateful
    Gary Harris - the artist formerly known as Dixiesys
    resident grumpy redneck

  2. #2
    Join Date
    Nov 2001
    Location
    The South
    Posts
    5,408
    Damn, it's Rackshack having network problems apparently? ARGH
    Gary Harris - the artist formerly known as Dixiesys
    resident grumpy redneck

  3. #3
    Join Date
    Jan 2002
    Location
    Boston
    Posts
    5,014
    I noticed the same thing, Everything seems to be seriously lagging on and off all day.. Atleast for me that is..

  4. #4
    Join Date
    Nov 2001
    Location
    The South
    Posts
    5,408
    Server uptime: 44 minutes.

    What kinda network problems (not that I'm denying that network problems arent' happening but methinks that wasn't the only reason).
    Gary Harris - the artist formerly known as Dixiesys
    resident grumpy redneck

  5. #5
    Join Date
    Nov 2001
    Location
    The South
    Posts
    5,408
    I can't ping it now, and the server was acting really strange, I need to put a reboot ticket in but NO ONE FROM COBALTCONNECTION HAS CONTACTED ME, NEARLY 7 HOURS NOW.

    I am getting totally

    This is pathetic, 7 hours, 2 helpdesk tickets, forget how many emails, and a phone call later and no one's even replied to me.
    Gary Harris - the artist formerly known as Dixiesys
    resident grumpy redneck

  6. #6
    Join Date
    Apr 2002
    Location
    Las Vegas
    Posts
    799
    need server up very soon , please .......

    IP 216.40.202.11 !!!!!

    I too is getting mad @ COBALTCONNECTION ..... 1/2 day now and still no web site

  7. #7
    Someone should have responded, apprarently they did not. Guess I can't ever go on vacation.
    Blue Optic .:. Web Solutions
    http://www.blueoptic.com

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