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Thread: rsyncpalace ! :\
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07-18-2007, 01:33 PM #1Web Hosting Master
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- Jul 2004
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rsyncpalace ! :\
hello
this is 2 days that i am unable to transfer anythings to my backup account ! it saying Disk is Full :\
is it just my problem or ... ?
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07-18-2007, 01:41 PM #2Web Hosting Master
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- Mar 2003
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... have you tried contacting them?
If the disk is full, it's probably not just affecting your account.
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07-18-2007, 01:52 PM #3Web Hosting Master
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- Jul 2004
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yes but still no answer ,
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07-18-2007, 03:57 PM #4Ottomatic backup specialist
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- Aug 2006
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- Canada
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Scott of BQinternet is currently looking at the server. We are merely a reseller and server side issues are out of our control.
Also, there isn't any pending tickets out there about this issue that we haven't replied to.Last edited by -OY-; 07-18-2007 at 04:06 PM.
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07-18-2007, 10:16 PM #5Ottomatic backup specialist
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- Aug 2006
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- Canada
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Everything should be working fine now.
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07-19-2007, 10:43 AM #6Ottomatic backup specialist
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- Aug 2006
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- Canada
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We are still awaiting Scott to fix this issue permanently. I'll try to get Scott to reply to here.
I have been working on this issue today, and it seems that the server
thinks there is less space than there actually is. I think I found the
problem, and I am working on resolving it. I should know for sure in
the morning.
--
Scott Burns
System Administrator
BQ Internet Corporation
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07-19-2007, 12:16 PM #7Backup Guru
- Join Date
- Feb 2002
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- New York, NY
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- 4,618
Hello,
Due to the popularity of Rsync Palace's recent promotions, the high volume of new backup traffic caused some technical difficulties that may have caused errors for some Rsync Palace users, especially new users. We have restored the system to a normal state, and then made configuration changes to better support the high volume. The storage server and network are more than capable of handling the load, and the configuration changes appear to have resolved the issue. We will continue to monitor the Rsync Palace system and make any other changes necessary.
To answer some specific concerns that were brought up:
* Rsync Palace has plenty of free space available. There is no overselling issue.
* The backup system has been online and responsive during this issue. The problem was that a small handful of users were having trouble adding additional backup data. In effect, the space became read-only for them.