Results 1 to 18 of 18
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07-17-2007, 04:25 AM #1Aspiring Evangelist
- Join Date
- Jul 2006
- Posts
- 413
temporarily deferred mail from Yahoo, I',m getting sick of these people
These people should be ashmed of themselves. Kicking back messages such as
421 Message from (38.xx.xxx.xx) temporarily deferred - 4.16.50. Please refer to http://help.yahoo.com/help/us/mail/defer/defer-06.html
everytime one of our users sends or fowards a message to Yahoo. Its not like they are completely innocent. After all, i have seen more junk coming from their server than any other ISP. They have the nerve to delay message delivery even after we have already reported this incident to them on 3 occasions without a resolution.
They ask you to fill our a form which is a mile long then like Ebay they reply with canned messages that have ABSOLUTELY NOTHING to do with the problem being reported. In the end, there is no resolution but they continue to defer everyones mail.
Are they idiots?
Not one of our ips has every been blocked for spamming, not by them or any other ISP yet they take it upon themselves to casually delay everyones mail as they please.
Unreal<< Please see the Rules page. >>
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07-17-2007, 04:29 AM #2Disabled
- Join Date
- Jan 2005
- Posts
- 183
Most probably your ip address is banned by anti spam gateway...
To get rid of this yahoo is providing phone support ($25/hour). You can directly talk with live person at yahoo and get this issue resolved... Well i tried this solution and our ip was removed....
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07-17-2007, 04:35 AM #3Aspiring Evangelist
- Join Date
- Jul 2006
- Posts
- 413
We are not banned by them or anyone else as i stated. They must be greylisting or something but their support sucks. Its as bad as Ebay. Ask ebay a question and you get a canned answer. I think their support staff sit there selecting check marks beside the canned responses they want to include in a reply then they send that off. 99% of the time their reply has nothing to do with the question asked.
<< Please see the Rules page. >>
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07-17-2007, 04:45 AM #4Disabled
- Join Date
- Jan 2005
- Posts
- 183
You're correct... 1st, 2nd and 3rd reply are canned reply...
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07-17-2007, 06:44 AM #5Newbie
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- Jul 2007
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- 20
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07-17-2007, 06:53 AM #6Web Hosting Master
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- Jun 2005
- Posts
- 825
Yahoo shot itself in the legs....both legs actually....
First the mail get delayed, then when it got delivered it went into the bulk box, not inbox.
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07-17-2007, 07:05 AM #7Disabled
- Join Date
- Jan 2005
- Posts
- 183
Yup...
I got frustrated by email communication with them and then we decided to pay them to get the issue resolved...
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07-18-2007, 08:40 AM #8Newbie
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- Mar 2005
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- 17
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01-15-2008, 01:17 PM #9Newbie
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- Jan 2008
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- 6
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01-15-2008, 01:39 PM #10Web Hosting Master
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- Sep 2006
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- 772
I've seen most large email services start doing this as of late. This is generally done because most poorly written spam scripts attempt to send mail, are deferred, and imply its an error and move on. Real mail, as well as better written spam software, will reattempt to send the mail, in which case, the server usually accepts it.
Ryan G.
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01-15-2008, 01:54 PM #11Invented the Internet
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- Feb 2001
- Location
- West Michigan, USA
- Posts
- 9,687
They use greylisting. Adjust your mail servers accordingly and it should be fine.
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01-15-2008, 03:23 PM #12Newbie
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- Jan 2008
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- 6
Greylisting
We have our servers set up correctly, they will keep re-trying and in most cases the mail will go through. However, it sometimes takes up to 24 hours for recipient to get it, and we have no way of knowing after getting that bounce back message.
We have gone through every step Yahoo has required us to including the 15 question essay about our mail server. After sending in the questionnaire and receiving the reply from yahoo saying they have made necessary changes the bounce back messages increased.
While it helps to know the messages often go through eventually, the employees here still have a hard time getting these bounce back messages.
I just wish I could find this support phone number to yahoo for this problem.
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01-15-2008, 04:37 PM #13Web Hosting Master
- Join Date
- Oct 2006
- Posts
- 898
Their email support will not be any help in this case, we were having 421 issues and their reply was "mail server must not be following yahoo guidelines..."
It was sorted out after week of tussle and adjusting our mail servers accordingly.
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01-16-2008, 12:29 PM #14Too smart for her own good.
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Let's Connect on Twitter! @thatsmsgeek2u || Fighting mediocrity one thread at a time.
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01-16-2008, 12:31 PM #15Too smart for her own good.
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Let's Connect on Twitter! @thatsmsgeek2u || Fighting mediocrity one thread at a time.
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01-16-2008, 01:41 PM #16Disabled
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- Dec 2002
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- chica go go
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how about protesting them to use postfix instead of exim since postfix handles greylisting so much better? I used to have loads of problems, even hacking my retry settings in exim. Switched over to postfix, everything runs completely perfect, out of the box.
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01-16-2008, 03:49 PM #17Newbie
- Join Date
- Jan 2008
- Posts
- 6
Yahoo deferred
Can't help but notice I still don't have any real solution to this problem. Yahoo mail is still getting blocked or delayed for long periods of time. I just need a way to solve the problem.
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01-16-2008, 04:28 PM #18Disabled
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- Jul 2006
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- Detroit, MI
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