Web Hosting Talk : Advertising Forums : Employment Offers & Requests : Systems Management Offers : USA Based cPanel Outsourced Support <<>> From $1.25/Ticket <<>> 24/7 Coverage

[Nick H]

Peerless Machines
http://www.peerlessmachines.com

Tired of searching endlessly to find reliable support for your customers? Need to find an affordable way to cover your helpdesk 24/7? Peerless Machines has the solution! With our new outsourced support packages, you will have an affordable way to offer 24/7 support to your customers at a low cost!

Please contact sales@peerlessmachines.com with all questions. Thank you!

What's Included?
- 24/7 Support Coverage
- 1 Hour Guaranteed Response Time (Usually within 20 minutes)
- 6 Hour Guaranteed Resolution Time
- Tiered "Per Ticket" Pricing Module
- 100% US Based Support Team
- Anonymous Support -- No one will know it's us providing the support!
- Support Staff With A Minimum Of 3 Years Experience
- Ability To Sleep Peacefully At Night Knowing Your Support Is In Good Hands

Support Helpdesks
- Cerberus Helpdesk (Preferred)
- Kayako eSupport
- ClientExec Internal Helpdesk

If you are using another system, please contact sales@peerlessmachines.com to see if we can support it.

How It Works
- Your customer enters a ticket on your helpdesk
- Your helpdesk sends a notification which is entered on our master ticket system
- Our staff replies using our master ticket system...This will in turn log our reply on YOUR helpdesk and notify the customer

Our setup is done this way so that:
1) Faster response times -- Techs only have 1 helpdesk to visit
2) Our managers can see how well our techs are performing

Special Startup Offer
The first 15 customers to signup for our support packages will receive 50% off their first month!

Coupon Code: 0214GO3L9ZG3JSNU
Valid For: 50% Off First Month
Expires: After 15 Signups

Ticket Support Packages
Support Package A
Setup Fee: $49.00 One Time
Per Ticket: $2.00
Monthly Minimum: 10 Tickets
[order now]

Support Package B
Setup Fee: $99.00 One Time
Per Ticket: $1.50
Monthly Minimum: 10 Tickets
[order now]

Support Package C
Setup Fee: $149.00 One Time
Per Ticket: $1.25
Monthly Minimum: NONE
[order now]

Questions? Contact Us!
Please contact sales@peerlessmachines.com with all questions for fastest responses.